Reviews (316)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
All reviews
July 3, 2024

I don't think I've ever had so many issues with an app not functioning properly in my life. The fact that there is such a major time difference makes it impossible to get immediate help. So its always wait for a few hours, sometimes not quite as long...and then they come back with a fix that they haven't actually looked at the whole problem. So tired of this. I have this app on 2 stores because I didn't want to run a 3rd site, but now I am regretting that decision and will probably just pay for another site and cancel these both after paying someone many hours of work trying to get this to work properly.

SoulDeo USA
United States
About 1 month using the app
SparkLayer replied July 5, 2024

We're sorry to hear you've not had a great experience using our app. We've recently hired new Support staff in different timezones and will work to resolve the issues you've faced quickly. We hope to get you up and running soon!