Reviews (349)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants find this app valuable for enhancing B2B operations on Shopify, offering features like trade pricing, custom logins, and group-specific shipping rules. It integrates smoothly with Shopify, providing a reliable and user-friendly experience. The onboarding process is excellent, and customer support is consistently praised for being fast and helpful. Merchants appreciate the app's efficiency and the personal touch of its support team.
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SparkLayer has been a great fit for our store. The support team is fast, considerate, professional, and brings a bit of humour along the way too, which is always appreciated when you’re sorting tech. It's a strong wholesale platform backed by a support team that genuinely cares, plus the Sales Agent feature has been brilliant for our business because some of our customers still like to chat with us directly. It’s also been vital for making sure wholesale pricing, GST, and customer-specific details are correct.
Thank you so much for leaving such a brilliant review, great to hear you're enjoying using SparkLayer!
This app made our life easier for our B2B customers ordering. There's stil some improvements to do, but giving us great service, great onboarding support and customer support is always available.
Thanks so much for leaving us a review, it's great to hear you're enjoying SparkLayer! We're always open to feedback, whether it's about features or support, so please drop us an email if you want to go through it in more detail at product@sparklayer.io :)
The SparkLayer team are incredibly helpful. They fixed an issue we were having promptly and also worked with us to refine how the app elements display on our site. Outstanding support and customer service from start to finish. Highly recommend working with SparkLayer to add B2B functionality to your shopify site.
Wow, thanks so much for sharing such great feedback - we're really pleased you're enjoying SparkLayer! We'll be sure to pass your kind words on to our team :)
This app has helped our business so much. Allowing us to efficiently handle Service Members & Dealers all in one. It's great that they allow you to set group specific shipping rules. The developers/support team are also incredible. It's real people for one & they take our requests or issues seriously. They have done several app improvements since we have been utilizing SparkLayer. Keep up the great work!
Wow, what brilliant feedback - thank you for sharing! It's great to hear that you're finding SparkLayer helpful in scaling your B2B :)
Sparklayer is the best B2B app I've tried! I downloaded and went through the process of setting up and testing out several B2B wholesale apps, and Sparklayer had the best range of features for the price, hands down. I've taken wholesale orders using their platform now and it was seamless. I was initially worried about the subscription price, but depending on your wholesale volume, it's actually a huge savings over using something like Faire that can take a percentage of your order income. I also like that it lets me maintain control of everything on my own site. Cameron and the support team are amazingly helpful as well! They helped me with a setup call, integrating everything into my site, and even some extra help with coding to make sure everything was perfect. They definitely went above and beyond and are always quick to help!
Wow, what a fantastic review - thank you so much for taking the time to share this! It's brilliant to hear that SparkLayer stood out on features and that the pricing is working in your favour too. We think Cam and the team are great as well, so we'll be sure to pass this on to them!
Small business with Shopify front and Sparklayer for B2B. Great (and ongoing) support for the onboarding and also from tech team for little niggles that I can't work out myself.
Thanks so much for taking the time to leave us a review; great to hear you're enjoying SparkLayer!
Perfect solution to have B2B prices, Paid on invoice possibility for our customers. Really nice customer service who installed the whole app and quickly responded on some other requests in whishes of me on front end.
Thank you so much for the kind words! We're really pleased to hear that the B2B pricing and pay-by-invoice features are working well for you - they're such a core part of what SparkLayer does, so it's great to know they're hitting the mark. We'll be sure to pass your feedback on to the support team, too, they'll be delighted to hear it!
SparkLayer adds essential B2B features to Shopify without the high cost of the native B2B plan. The app is easy to use, the documentation is detailed and clear, and the support team is friendly, extremly fast, and very helpful. Definitely recommend it for everyone looking for B2B solutions!
This is all so great to hear, thank you for taking the time to leave us a review!
After my initial 1-star review regarding theme update issues, the CEO (Chris Mattingly) personally reached out to resolve the situation. They have successfully adjusted their installation process for my store.
They performed the setup on a staging theme without 'detaching' it from the Shopify Theme Store. I can confirm that my theme retains its official update path and I am currently 'Up to Date'. They also provided a full technical summary of the modified files.
It’s rare to see this level of accountability. If you use themes that update frequently, I now recommend SparkLayer, as they have proven they can integrate while respecting Shopify’s native lifecycle.
Thank you so much for coming back to update your review - it genuinely means a lot to us. We're really glad Chris was able to step in and get everything sorted for you. Enjoy the platform!
Awesome product and does what they say. I am having clients now onboard directly and this maximizes my per order income because I dont have to go through a 3rd Party B2B platform that was typically taking around 15% of my sales. Totally worth it and the Onboarding and continued support has really impressed me. All from a real person which has been great. She even checks up on me and my business from time to time which is reassuring.
Thank you so much for taking the time to leave us a review - it's great to hear you're enjoying using SparkLayer! We're really pleased you're finding our Support and Onboarding team so helpful, Angie's really enjoyed working with you, too :)