Reviews (207)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, allowing efficient management of B2B and B2C operations without needing Shopify Plus. It is valued for its cost-effectiveness and automation features, including custom pricing for different customer groups, robust wholesale solutions, and compatibility with external systems like SAGE300 ERP. Key functionalities include wholesale pricing, customer-specific pricing, tier-based visibility, quick order forms, and separate inventory management for wholesale and retail with real-time stock updates. The support team is praised for their quick, professional, and effective service, aiding in troubleshooting, customization, and proactive app management.

July 31, 2024

The customer service is impeccable, Ben was literally the best, looking after me and guiding me step by step. The app works perfectly and it's useful, we can improve a few things but they are on it!

Cubitts Wholesale
United Kingdom
About 1 year using the app
SparkLayer replied August 1, 2024

Thank you for sharing such great feedback - we'll pass this onto Ben and the Support team! We're really enjoying working with you, too :)

August 2, 2024

Works really well and easy to use!

Support is also very good and helpful!

NorthernLegacy
Denmark
5 months using the app
SparkLayer replied August 5, 2024

Thank you for leaving such great feedback, we'll pass this onto our Support team!

August 17, 2024

I can’t recommend SparkLayer B2B & Wholesale enough for automating processes! :)

It’s cost-effective, easy to use and has made life so much easier for our customers while saving us a ton of time and hassle on the admin side.

The setup was straight forward for a non-technical person. The technical team were very responsive. Big shoutout to Ben for all his help!

PieceHouse
New Zealand
3 months using the app
SparkLayer replied August 19, 2024

Thank you for leaving such a great review - we'll pass this onto Ben and our Support team :)

July 8, 2024

So far so good! We've really enjoyed implementing SparkLayer B2B & Wholesale to relieve the time of our customer service staff. We had questions and some customizations and SparkLayer support was quick to respond, very helpful and easy to work with.

FLATED
United States
3 months using the app
SparkLayer replied July 10, 2024

Thank you for taking the time to leave such a great review, we're enjoying working with you, too!

August 13, 2024

Sparklayer has been one of the best choices we made. We needed a wholesale solution that was more polished and professional than some of the other options on the app store, and spark layer delivered. They also helped integrate our theme without me ever touching the keyboard, with no discernable glitches or bugs. And, when we did find some funky interactions with other apps on the retail side, their team did all the work to remove these for wholesale customers. 10/10 would sparklayer again.

Redwood Mushroom Supply
United States
About 2 months using the app
SparkLayer replied August 19, 2024

This is great to hear, thank you for taking the time to leave such lovely feedback!

July 4, 2024

Non ci sono ancora tutte le opzioni che vorremmo però sappiamo che sono in sviluppo. Per ora l'app ci permette di offrire il 90% dei servizi/funzionalità che vorremmo.

Il servizio di assistenza è ottimo.

Grazie !

Casagin
Italy
2 months using the app
SparkLayer replied July 5, 2024

Thank you for leaving feedback - it sounds like the functionality you need will be launched soon, so we hope you have a 5-star experience once the updates are live! Please drop us an email if you'd like to be notified when these features become available :)

June 4, 2024

Great customer service - always helpful and fast to respond! Love the theme that is included with the quick order forms. Powerful features and extremely customizable while being easy to use. 5 stars!

Good Crisp Wholesale
United States
10 months using the app
SparkLayer replied June 11, 2024

This is great to hear, thanks so much for taking the time to leave a review!

August 21, 2024

This app is exactly what we needed to run both our B2C and B2B platforms from our Shopify Store. The setup process was very quick, and you can have your B2B site up and running in a very short time. I had a few questions during the set-up process and the onboarding team was always quick to respond and extremely helpful. If you are looking for this kind of app, SparkLayer is definitely the way to go.

Runway Athletics
United States
27 days using the app
SparkLayer replied August 27, 2024

This is brilliant to hear, thank you for taking the time to leave feedback - we're enjoying working with you, too!

July 14, 2024

Great and easy to use system and their customer service is on point! Thanks gang!

Oxford Hounds
United States
About 1 month using the app
SparkLayer replied July 15, 2024

This is great to hear, thank you! We're enjoying working with you, too :)

June 25, 2024

World-class support and customer service! Sparkelayer delivers robust B2B functionalities to our store at an excellent value. We look forward to partnering with Sparklayer for many years and leveraging their current and future developments.

ARB Teak & Specialties - Canada
Canada
2 months using the app
SparkLayer replied June 27, 2024

This is brilliant to hear, thank you so much for taking the time to leave a review!