Reviews (250)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this B2B solution for enhancing customer satisfaction and boosting conversion rates on Shopify. It supports both B2C and B2B operations, offering cost-effective features like price list imports, quick order forms, and tiered pricing. The interface and shopping cart are user-friendly, ideal for wholesale. It integrates seamlessly with Shopify, maintaining store theme integrity. Customer support is highly responsive, assisting with customizations and technical issues effectively.

December 11, 2024

Before looking at Sparklayer, I looked and tried many of the other wholesale / b2b apps on shopify. Sparklayer blew me away compared to them in terms of comprehensive features for b2b and ease of use. All the other apps were super ugly and hard to use. Sparklayer is robust and can handle so many different situations. Plus their support is pretty good (although I wish they had support that overlapped more with USA times zones) and their documentation is extensive.

Downsides: sometimes there's technical bugs that require a developer or support, their support is on UK time, and its fairly expensive.

Rainier Watch - Wholesale
United States
Over 1 year using the app
SparkLayer replied December 13, 2024

Thanks so much for taking the time to leave a review - it's great to hear you're enjoying using SparkLayer! We now have non-UK Support teams, so we can cover multiple timezones for our global customers :)

December 16, 2024

Unbelievable App. We are a B2B business and to use Shopify Plus is a huge and extremely expensive step up from the lower plans, so when I found Spark Layer was purpose built for B2B businesses but at a fraction of the price of Shopify Plus, it was a no brainer. And it hasn't disappointed. Our customer's regularly tell us how much they love ordering products from our store compared to other stores. Also, their support is very good. If you have any suggestions or queries they are very quick to respond and genuinely care about what you are saying. Unbelievable app and company. Thanks for everything!

Wilmot Harvey
Australia
About 1 year using the app
SparkLayer replied December 19, 2024

Wow, thanks for taking the time to leave such great feedback! We're so glad you're enjoying using SparkLayer and will pass this onto our team :)

February 6, 2025

Love SparkLayer, so many features for the price, it's quite incredible actually. And the support is 13/10 - Justas is always on hand to answer questions, super helpful and quick. Wow!! Thank you team, your ap has helped us grow our wholesale so well, especially as a small business which couldn't afford some of the expensive options out there. Highly highly recommend!!

EQUISK
Australia
4 months using the app
SparkLayer replied February 7, 2025

Wow, what great feedback - thank you for taking the time to leave a review! We'll pass this onto Justas as we also think he's brilliant :) Great to hear you're enjoying using SparkLayer!

December 20, 2024

I have been so impressed with the responsiveness and support from the Sparklayer team. We have been a Sparklayer customer for over a year now. Dom is our Customer Success Manager and periodically checks in with us to make sure we are happy with our app experience. Recently we wanted to make several enhancements to our B2B site. Dom promptly setup a Zoom meeting so he could understand the request in detail and included Ben, a Support Engineer, who helped us understand our options and offered to execute these changes on our behalf. Our B2B site has been transformed for the better. Thank you to the Sparklayer team!

Nate
Founder - KOHV

Kohv Eyewear
United States
About 1 year using the app
SparkLayer replied January 3, 2025

Thanks so much for leaving such a brilliant review - we'll pass this onto Dom and Ben! It's great to hear how well you're getting on; we're excited to be part of your continued growth :)

February 2, 2025

Best product in class. Has allowed us to run wholesale and retail from one site properly without any workarounds to allow for software that doesn't do the job. SPARKLAYER works! Totally the best software and customer service of its kind A++++

Zanders & Co
New Zealand
7 months using the app
SparkLayer replied February 7, 2025

Great to hear you're enjoying SparkLayer! We're really pleased to be part of your B2B journey :)

February 13, 2025

Great App!!! Exactely what we needed, without programming something new in our shop. Price is super fair, AND the best is the support. Never had that supportive, responsive and professional support. Thanks Cameron.

sorex
Austria
5 months using the app
SparkLayer replied February 17, 2025

Thank you for leaving such a great review, we'll pass this onto Cameron and the Support team :)

January 31, 2025

It's a great app and does enable B2B sales. There are some mad quirks that need ironing out, though;

> clicking the app in Shopify should open the dashboard immediately
> Invoicing should be integrated rather than having to use yet another third party app
> The store search function still isn't ready to use and is a huge hinderance for B2B stores with multiple products

Seven Cellars
United Kingdom
9 months using the app
SparkLayer replied February 4, 2025

Hi - thanks for leaving us a review; it’s great to hear you’re enjoying using SparkLayer, and to get some insight into what else you’d like from us - customer feedback shapes our future roadmap!

We thought you’d be excited to know that both our Invoicing and search features are going live this month! We’d love to get your feedback once you’ve tested them out and hope that they exceed your expectations :) Our Customer Success Manager, Dom, will reach out to arrange a call to go through this with you in more detail!

January 2, 2025

Very good app in general and very good supportive team.
They did always help us with the different problem we had.
can only recommend.

Precishop.ch
Switzerland
About 1 year using the app
SparkLayer replied January 3, 2025

We're really pleased you're enjoying working with us - great to hear we've been of help :)

January 16, 2025

Just a fantastic app. Well thought through and cleanly executed. Well done SparkLayer (proud to see such good tech coming from the UK too).

Rithum B2B Portal
United Kingdom
2 months using the app
SparkLayer replied January 21, 2025

Thank you for leaving feedback; it's great to hear you're enjoying using SparkLayer!

December 16, 2024

If you are looking to sell B2B or wholesale, Sparklayer is a must have. They gave us the ability to have a D2C & B2B all in one. Sparklayer integrates perfectly with your theme and looks the same. Their customer support is 2nd to none. They are amazing and very responsive. Best decision we made, was going with Sparklayer for our B2B sales.

Eurosport Daytona
United States
2 months using the app
SparkLayer replied December 17, 2024

This is great to hear, thanks so much for leaving feedback! We'll pass this onto our Support team :)