Reviews (322)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for enhancing B2B functionalities on Shopify, noting its seamless integration with B2C operations and cost-effectiveness. It's valued for its ease of use, tiered pricing, and B2B-specific features like sales agent add-ons. The customer support is highlighted as exceptional, with a proactive and knowledgeable team assisting with smooth onboarding and operations.
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The SparkLayer team are incredibly helpful. They fixed an issue we were having promptly and also worked with us to refine how the app elements display on our site. Outstanding support and customer service from start to finish. Highly recommend working with SparkLayer to add B2B functionality to your shopify site.
Wow, thanks so much for sharing such great feedback - we're really pleased you're enjoying SparkLayer! We'll be sure to pass your kind words on to our team :)
This app has helped our business so much. Allowing us to efficiently handle Service Members & Dealers all in one. It's great that they allow you to set group specific shipping rules. The developers/support team are also incredible. It's real people for one & they take our requests or issues seriously. They have done several app improvements since we have been utilizing SparkLayer. Keep up the great work!
Wow, what brilliant feedback - thank you for sharing! It's great to hear that you're finding SparkLayer helpful in scaling your B2B :)
SparkLayer adds essential B2B features to Shopify without the high cost of the native B2B plan. The app is easy to use, the documentation is detailed and clear, and the support team is friendly, extremly fast, and very helpful. Definitely recommend it for everyone looking for B2B solutions!
This is all so great to hear, thank you for taking the time to leave us a review!
We've been using SparkLayer as the B2B version of our D2C website for about a year, and it's fantastic. The support team is crazy fast, and their documentation is really helpful. Happy to recommend them!
Thank you so much for taking the time to leave us a review! It's great to hear you're enjoying using SparkLayer - we'll be sure to pass your kind feedback to our Support team :)
We’ve had a wonderful experience working with Sparklayer. Their platform is intuitive and integrates seamlessly into our workflow, but what truly stands out is their customer service.
Their team is responsive, knowledgeable, and genuinely invested in helping their customers succeed. Questions are answered quickly, and solutions are provided thoughtfully and efficiently. It’s clear they value long-term relationships and take pride in supporting the brands they work with.
We appreciate the level of care and attention they provide and highly recommend Sparklayer to any business looking for both strong functionality and exceptional support.
Thank you so much for leaving us a review! It's brilliant to hear how much you're enjoying SparkLayer - we'll be sure to pass this to the team to share the lovely feedback :)
How can something like tiered pricing be complicated to set up? I definitely do not advise this app. They also did not respond to our questions, only AI-generated replies. I’m tired of AI chatbots. And while our store was not live, we were charged 5 months total of 250$. It was saying free plan till we get our store live. unbelievable.
We’re very sorry to hear about your experience, and thank you for sharing your feedback with us about our tiered price lists. While the initial stage of setting up tiered price lists is currently manual, we provide full onboarding guidance and would be happy to jump on a call with you to go through this.
It looks like a few members of our team have reached out since you raised an initial ticket. If you’d be open to giving us a second chance, you can simply reply to their emails, and we’ll go from there. We're sorry for any misunderstanding around pricing and are very happy to discuss this if you're open to exploring SparkLayer again.
Been loving Sparklayer so far! Their support is fantastic, from the very beginning stages of researching which app works best for my store, to complete set up. This app makes a huge upgrade for my b2b customers shopping experience than my last website/setup.
Wow, thanks for sharing such great feedback! We're so pleased to hear you're enjoying using SparkLayer :)
The support provided for their product is above and beyond. They worked very hard to not only implement a solution I needed for our store, but also took the time to show me how it was solved. I appreciate that kind of service that includes not only the solution, but showing the work aslo.
Thank you all at Sparklayer!
Wow, what great feedback - thank you so much for taking the time to leave us a review. We'll be sure to pass this onto our team :)
Sparklayer is an amazing app if you want to dive into wholesale without the hefty Shopify price tag. It is pretty straightforward to configure but when you run into problems, the team is very responsive and able to help. They also reached out when they noticed I hadn't been using it for a while so customer success is a really important part of how they work.
I especially love Sparkie who, unlike other apps AI tools, actually seems to know what she's talking about. No false advice on app capabilities or sending you down the wrong road here.
I've been really impressed with Sparklayer and would absolutely recommend.
Thank you so much for taking the time to review SparkLayer - we're so pleased to hear you're enjoying working with us (and Sparkie!) :)
The onboarding process was very simple and I am a complete novice when it comes to anything web dev. Simple integration. I think the stock count features are very helpful and being able to set rules around minimum order value for cetain tiers is an excellent feature.
This is all fantastic to hear - we're so glad you're enjoying using SparkLayer! Thank you for taking the time to leave a review :)