Reviews (222)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing both B2B and B2C operations on Shopify, highlighting its cost-effectiveness and essential features like flexible pricing and customer-specific visibility. It offers quick order forms and separate inventory management, integrating seamlessly with Shopify for enhanced efficiency. The customer support is also praised for being responsive and helpful in customization and problem-solving.

July 8, 2024

So far so good! We've really enjoyed implementing SparkLayer B2B & Wholesale to relieve the time of our customer service staff. We had questions and some customizations and SparkLayer support was quick to respond, very helpful and easy to work with.

FLATED
United States
5 months using the app
SparkLayer replied July 10, 2024

Thank you for taking the time to leave such a great review, we're enjoying working with you, too!

August 24, 2024

Great app, quick and easy set-up and really helpful advice from their support team!

Neerdog
United Kingdom
2 days using the app
SparkLayer replied August 27, 2024

Thank you for taking the time to leave a review - we'll pass this onto our Support team!

July 9, 2024

Brillant app, I'm very pleased with the interface and options. Its also very easy to set up compared to others and the customer service is fantastic. Nothing is too hard.

Dancing with juniper
Australia
28 days using the app
SparkLayer replied July 15, 2024

Thank you for taking the time to leave a review, we'll share this with our Support team!

July 14, 2024

Great and easy to use system and their customer service is on point! Thanks gang!

Oxford Hounds
United States
About 1 month using the app
SparkLayer replied July 15, 2024

This is great to hear, thank you! We're enjoying working with you, too :)

July 8, 2024

These guys take customer service to the next level - everything according to our needs and incredibly quick. Exactly what we were looking for to make our B2B store. Big thanks!

megapartystore
Germany
7 days using the app
SparkLayer replied July 9, 2024

Wow, thank you! Great to hear you're enjoying using SparkLayer, we'll let our Support team know :)

October 14, 2024

Zeer tevreden van de app. Ook met een top support. Zeer snelle en uitgebreide support.

SKINAESTHETICS FOR PRO
Belgium
6 months using the app
SparkLayer replied October 24, 2024

Bedankt :)

July 3, 2024

I don't think I've ever had so many issues with an app not functioning properly in my life. The fact that there is such a major time difference makes it impossible to get immediate help. So its always wait for a few hours, sometimes not quite as long...and then they come back with a fix that they haven't actually looked at the whole problem. So tired of this. I have this app on 2 stores because I didn't want to run a 3rd site, but now I am regretting that decision and will probably just pay for another site and cancel these both after paying someone many hours of work trying to get this to work properly.

SoulDeo USA
United States
About 1 month using the app
SparkLayer replied July 5, 2024

We're sorry to hear you've not had a great experience using our app. We've recently hired new Support staff in different timezones and will work to resolve the issues you've faced quickly. We hope to get you up and running soon!

June 14, 2024

Excellent app and even better customer support. Really appreciated having the help from the team, especially Cameron and Chris. Does everything it's supposed to, constantly being improved with new features, and most importantly my customers love it.

The CAHM Collective
United Kingdom
3 months using the app
SparkLayer replied June 18, 2024

Thank you for taking the time to leave a review, and for the great feedback - we've passed this onto our team!

June 4, 2024

Great customer service - always helpful and fast to respond! Love the theme that is included with the quick order forms. Powerful features and extremely customizable while being easy to use. 5 stars!

Good Crisp Wholesale
United States
10 months using the app
SparkLayer replied June 11, 2024

This is great to hear, thanks so much for taking the time to leave a review!

June 25, 2024

World-class support and customer service! Sparkelayer delivers robust B2B functionalities to our store at an excellent value. We look forward to partnering with Sparklayer for many years and leveraging their current and future developments.

ARB Teak & Specialties - Canada
Canada
2 months using the app
SparkLayer replied June 27, 2024

This is brilliant to hear, thank you so much for taking the time to leave a review!