Reviews (254)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing B2B operations on Shopify, highlighting its cost-effectiveness and robust features like tiered pricing and quick order forms. It supports flexible pricing and multiple price lists, seamlessly integrating with existing themes. The customer support is praised for being fast and professional, with a smooth onboarding process that enhances the user experience, making it ideal for upgrading wholesale operations efficiently.

January 14, 2025

Super application qui permet de paramétrer le site B2B parfait. Le service technique est top et toutes les informations de paramétrage également.

gllu espace pro
France
About 1 month using the app
SparkLayer replied January 16, 2025

Merci pour votre retour!

January 6, 2025

Without sparklayer we would've had to pay thousands to offer B2B experience to customers. Appreciate the supportive service and intelligent offering.

Inspired Generations
United States
6 months using the app
SparkLayer replied January 8, 2025

Thank you, great to hear you're enjoying using SparkLayer!

November 21, 2024

I've just set this up on my store so that I could offer a more streamlined process for my B2B wholesale orders. The Sparklayer team have been absolutely brilliant from set up to answering any questions and helping me to set up my wholesale operation. Having just had my first order through the platform, my customer has indicated that they have found this a much easier than my previous manual ...

DESIGN SMITH STUDIO
United Kingdom
29 days using the app
SparkLayer replied December 9, 2024

Thanks so much for sharing your feedback - great to hear both you and your customers are enjoying SparkLayer! We'll share this with our team :)

December 3, 2024

Found this app when the B2B we were using was not up to par. We are on the basic plan and I don't think you can find a better B2B solution for the price. Setup was fairly easy but customer support was there for whatever we needed.

Scott Hawaii
United States
5 months using the app
SparkLayer replied December 9, 2024

Thanks so much for leaving a review - really happy to hear you're enjoying using SparkLayer! We'll share this with our Support team :)

November 5, 2024

This app has brought a lot of value to our company. Not only helping us service our customers better but also helping our sales agents to promote our products and portal.

And if that was not enough, the team and support is awesome.
They've really helped us not only use the SparkLayer but to refine our business to best serve our customers.

GenoGenix
United States
10 months using the app
SparkLayer replied November 7, 2024

Thank you for taking the time to leave such a great review - brilliant to hear you're enjoying using SparkLayer! :)

February 21, 2025

Top-Support Team die sofort helfen & auch gegebenfalls Anpassungen an dem Code vornehmen ohne ewiges hin und her diskutieren

Die App an sich funktioniert auch einwandfrei - kann es nur jedem empfehlen!

Mekisan ProStore
Austria
2 months using the app
SparkLayer replied March 4, 2025

Danke schön! :)

February 11, 2025

Top app and customer support!!

Zipiz
Switzerland
4 months using the app
SparkLayer replied February 17, 2025

Thank you, great to hear you're enjoying using SparkLayer!

October 30, 2024

Absolute worse B2B we have ever tried. We have had it for 2 years and I can not say it has been working well a single month. There are constant technical errors and we get emails every month from stockists not being able to order. We have lost so, so much on using this app - both on the app cost itself but also lost orders for customers being annoyed of the constant problems. Why we haven't ...

BabyMocs
Sweden
Over 2 years using the app
SparkLayer replied November 7, 2024

We’re really sorry to hear that you’ve not had a great experience with us, we’ve not had this type of feedback before and want to ensure it’s dealt with seriously.

We’ve ...

December 7, 2024

Always the best customer service!

Soï
Denmark
8 months using the app
SparkLayer replied December 9, 2024

Thanks so much for taking the time to leave a review! Great to hear you're enjoying using SparkLayer; we'll share your feedback with our team :)

November 25, 2024

I’m very satisfied with Sparklayer B2B’s customer service. They always respond very quickly and have been incredibly helpful with various customizations. No question is too much. Thank you for the excellent service!

MAIWE
Belgium
About 2 months using the app
SparkLayer replied December 9, 2024

Wow, what a great review! Thank you - we'll share this with our Support team :)