Reviews (250)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing B2B and wholesale experiences on Shopify, noting its seamless integration and reduction in customer complaints. It supports both direct-to-consumer and B2B sales with features like customizable price lists and quick order forms. The app is user-friendly, compatible with Shopify themes, and offers reliable performance and exceptional customer support, making it a valuable tool for managing B2B operations effectively.
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It's a great app and does enable B2B sales. There are some mad quirks that need ironing out, though;
> clicking the app in Shopify should open the dashboard immediately
> Invoicing should be integrated rather than having to use yet another third party app
> The store search function still isn't ready to use and is a huge hinderance for B2B stores with multiple products
Hi - thanks for leaving us a review; it’s great to hear you’re enjoying using SparkLayer, and to get some insight into what else you’d like from us - customer feedback shapes our future roadmap!
We thought you’d be excited to know that both our Invoicing and search features are going live this month! We’d love to get your feedback once you’ve tested them out and hope that they exceed your expectations :) Our Customer Success Manager, Dom, will reach out to arrange a call to go through this with you in more detail!
Great customer service! The team went over and above to help out an frustrating situation we were in. The app itself is great and easy to use once setup.
Thanks for leaving us a review - great to hear we've been able to help!
The team at Sparklayer have been extremely helpful during my trial period! They have gone above and beyond to help me setup and design my B2B store in an appealing and functional matter! This app has been a really great addition to my business :)
Thank you for taking the time to leave us a review - it's great to hear you're enjoying using SparkLayer!
Best product in class. Has allowed us to run wholesale and retail from one site properly without any workarounds to allow for software that doesn't do the job. SPARKLAYER works! Totally the best software and customer service of its kind A++++
Great to hear you're enjoying SparkLayer! We're really pleased to be part of your B2B journey :)
I have been so impressed with the responsiveness and support from the Sparklayer team. We have been a Sparklayer customer for over a year now. Dom is our Customer Success Manager and periodically checks in with us to make sure we are happy with our app experience. Recently we wanted to make several enhancements to our B2B site. Dom promptly setup a Zoom meeting so he could understand the request in detail and included Ben, a Support Engineer, who helped us understand our options and offered to execute these changes on our behalf. Our B2B site has been transformed for the better. Thank you to the Sparklayer team!
Nate
Founder - KOHV
Thanks so much for leaving such a brilliant review - we'll pass this onto Dom and Ben! It's great to hear how well you're getting on; we're excited to be part of your continued growth :)
Unbelievable App. We are a B2B business and to use Shopify Plus is a huge and extremely expensive step up from the lower plans, so when I found Spark Layer was purpose built for B2B businesses but at a fraction of the price of Shopify Plus, it was a no brainer. And it hasn't disappointed. Our customer's regularly tell us how much they love ordering products from our store compared to other stores. Also, their support is very good. If you have any suggestions or queries they are very quick to respond and genuinely care about what you are saying. Unbelievable app and company. Thanks for everything!
Wow, thanks for taking the time to leave such great feedback! We're so glad you're enjoying using SparkLayer and will pass this onto our team :)
Before looking at Sparklayer, I looked and tried many of the other wholesale / b2b apps on shopify. Sparklayer blew me away compared to them in terms of comprehensive features for b2b and ease of use. All the other apps were super ugly and hard to use. Sparklayer is robust and can handle so many different situations. Plus their support is pretty good (although I wish they had support that overlapped more with USA times zones) and their documentation is extensive.
Downsides: sometimes there's technical bugs that require a developer or support, their support is on UK time, and its fairly expensive.
Thanks so much for taking the time to leave a review - it's great to hear you're enjoying using SparkLayer! We now have non-UK Support teams, so we can cover multiple timezones for our global customers :)
This app was a huge game changer for us. We quickly configured our site to behave as both a DTC and B2B site with simple and straightforward mechanisms. Their onboarding and technical support teams are super responsive and knowledgeable. Highly recommend this app.
This is great to hear, thanks so much for leaving us a review! We'll share this with our teams, too :)
I find the SparkLayer app quite simple to use, we import prices from Sage, as well as manually uploading price lists. You can layer price lists making it easy to manually price offers etc.
contact from Customer Service is speedy if you have any issues or questions.
This is fantastic to hear, we're really happy to be working with you!
If you are looking to sell B2B or wholesale, Sparklayer is a must have. They gave us the ability to have a D2C & B2B all in one. Sparklayer integrates perfectly with your theme and looks the same. Their customer support is 2nd to none. They are amazing and very responsive. Best decision we made, was going with Sparklayer for our B2B sales.
This is great to hear, thanks so much for leaving feedback! We'll pass this onto our Support team :)