Reviews (250)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing B2B and wholesale experiences on Shopify, noting its seamless integration and reduction in customer complaints. It supports both direct-to-consumer and B2B sales with features like customizable price lists and quick order forms. The app is user-friendly, compatible with Shopify themes, and offers reliable performance and exceptional customer support, making it a valuable tool for managing B2B operations effectively.

October 4, 2023

I am still getting things set up with SparkLayer but so far the experience has been extremely pleasant. I have a very unique and customized storefront so it isn't easy getting new things integrated into my coding but the team here has been SO HELPFUL. They are still working on making there app more customizable with file uploads which would be AMAZING but until then, they were able to find some workarounds for my storefront to still be successful.

SeaVision USA
United States
7 days using the app
February 19, 2024

The single best Wholesale app we've ever used. It's FANTASTIC. I can't get over how simple, streamlined and easy it is to use.

They set it up within 6 hours of downloading it, managed all the website integration which can be tricky sometimes.

Had one small glitch occur and got a response in the live chat within 15 minutes saying what happened and that they'd fixed it.

Superb App! I encourage you to download and use it, 10/10

Murgs
United Kingdom
About 4 hours using the app
SparkLayer replied February 20, 2024

Thank you for taking the time to leave a review. It's so great to hear you're enjoying using our app - we'll pass the feedback to our Support team!

May 30, 2024

Exactly what we needed as a solution for Store/Retail Business!

YUMS
United States
10 days using the app
SparkLayer replied June 4, 2024

This is great to hear, thank you for taking the time to leave a review!

December 17, 2022

The app is sooooo complicated.
You have to upload pricing via a CSV file.
Customer support only available mon-friday.
I do not recommend!

FOX & WOLF
Spain
26 minutes using the app
SparkLayer replied December 17, 2022

We work hard to constantly improve our product, customer support, and feature-set and take onboard your feedback. On pricing specifically, our price upload system does offer great flexibility for merchants and there are plans in place to make this even easier to manage. We pride ourselves on our customer support, offering comprehensive onboarding and handholding during the setup process and would encourage this should you need any further assistance!

April 6, 2023

the app says that there is a free plan available. But after installation you are only able to select paid options

Destructiontools
Belgium
4 minutes using the app
SparkLayer replied April 6, 2023

Thank you for your feedback, we do appreciate this could be more clearly stated on our Shopify app listing. Like many other Shopify apps, we do offer free plans for Shopify "development" and "partner" stores allowing merchants to install and test SparkLayer. This is also a great way for Shopify developers (or Shopify agencies) to evaluate our solution or even use it as a demo site. We are always happy to accommodate this!

Once a merchant is ready to go live, they would typically implement SparkLayer on their "live Shopify store" and proceed to select a paid plan. For our Enterprise customers, we also offer an extended free trial (which is why you see the "Free" text above - this is unfortunately a limitation in how Shopify allow us to set up our app listing!).

We will review how this can be adjusted to make it clearer for future merchants.

June 13, 2025

Envodrive
Canada
8 months using the app
SparkLayer replied June 18, 2025

Thank you! :)

April 9, 2025

Flour & Olive
United States
29 days using the app
SparkLayer replied April 14, 2025

Thank you for taking the time to leave us a review :)

January 31, 2025

Fillamentum.com
Czechia
8 months using the app
SparkLayer replied February 3, 2025

Thank you for the review! :)

March 22, 2024

Capsmith Inc
United States
Over 2 years using the app
SparkLayer replied March 25, 2024

Thank you for the review!

February 23, 2024

Canadian Red Cross eShop
Canada
About 3 hours using the app
SparkLayer replied February 26, 2024

Thank you for leaving us a review!

June 18, 2024

Great service great app. Very friendly and fast when it comes to resolving inquiries.

Mode Society Brand Partner
United States
7 days using the app
SparkLayer replied June 19, 2024

Thanks so much for the great feedback!

May 10, 2024

Great app. Does everything we need it to. Great support. Recommended.

MES TRADE
United Kingdom
About 2 months using the app
SparkLayer replied May 13, 2024

This is great to hear, thank you :)

May 10, 2024

Aquafit
United States
About 2 months using the app
SparkLayer replied May 13, 2024

Thank you!

March 19, 2024

The best B2B app for Shopify. So flexible, and....the support is outstanding.

Murano Homes
United Kingdom
6 months using the app
SparkLayer replied March 21, 2024

This is so great to hear, thank you for taking the time to leave a review!

February 15, 2024

The technical support team is very attentive, they accompany you throughout the configuration process and are always ready to help, the application is quite powerful and perfectly adapted to what we needed to start selling B2B

Sigma Tiendas
United States
SparkLayer replied February 19, 2024

This is great to hear, thank you for leaving us a review! We'll pass this on to the Support team, too

December 6, 2023

- app works very well
- support staff is amazing
- possibility of integration with other apps
- app delivers what it promises

crow supply
Brazil
29 days using the app
October 20, 2023

One of my downfalls is focusing on perfection instead of "good enough" and setting up our wholesale process took much longer due to trying to find the right set up and workflow. There were many options. Plus for $2k/mo, other softwares that were pretty pricey. All were "good enough" but there were always gaps between how we wanted the store set up, the pricing options, and even connection to a CRM.

Once I found sparklayer, they checked all our requirements and allowed me to get our wholesale store set up in 48 hours, fully gated behind a login. Once you get used to setting up metafields for products, the flexibility of this app becomes obvious.

Wholesale Kayode
United States
3 days using the app
SparkLayer replied December 7, 2023

Thank you kindly 😊

August 17, 2023

Absolutely love this app! The perfect solution for our B2B customers and support is quick to help with all queries. We are enjoying the app and everything it has to offer.

Freddy.Wear B2B
South Africa
26 days using the app
SparkLayer replied August 19, 2023

Thank you!

August 14, 2023

The best of the best of Shopify apps. Coming from a computer science background, you can just tell that this app is made to a high professional standard. Everything is very well thought out architecturally, and the design is just excellent. What is most impressive, however, is the quality of support. The team is incredibly fast in responding to any requests, often completing tasks that require custom coding within hours.

Dendo Systems
Australia
6 days using the app
SparkLayer replied August 19, 2023

Thank you for the kind review, it means a lot 😊

July 14, 2023

The SparkLayer team have been fantastic to work with during the set-up on our site. This integration really helps solve a lot of issues we had previously. Offering our customers a better experience on-site and our team a more straightforward process to manage in the back end.

Really excited to work with the SparkLayer team and watch this store really scale up.

Chris
Castore
#BetterNeverStops

B2B - Castore Business
United Kingdom
6 months using the app
January 23, 2023

A powerful app that does a lot for the B2B experience on Shopify.

The team are quick to respond and appear to be making improvements along the way.

Merlin PV
United Kingdom
2 months using the app
December 15, 2022

Excellent customer service to match an excellent wholesale app. Loaded with features and customization capabilities, this wholesale app is the best I've found on the app store. It even allows you to offer alternative shipping and payment options for B2B customers.

NicDirect.ca
Canada
12 days using the app
SparkLayer replied December 17, 2022

Thank you! Stay tuned for even more great features 🚀

November 30, 2022

Looking for a really strong B2B solution with the possibility for multiple price lists, and advanced B2B handling this is a must-try App. Also really happy with the professional and helpful support to get it running just the way you want.

Mestergruppen
Norway
4 days using the app
SparkLayer replied December 11, 2022

Thank you so much for the feedback!

November 4, 2022

First of all, the support team have been amazing with helping us get setup with the app - even helping with some custom work. The app itself runs great, especially with the additions of Helcim and Intuitive Shipping! Couldn't be happier!

Imagination Gaming
United States
3 months using the app
October 28, 2022

Would have to say this is a great app, and one we are looking forward to working with in the future. We are waiting for the Sub Account feature as believe this to be integral to the functionality required to make a B2B store work as you would expect it to, but we are promised this soon. Great support, happy to go the extra mile, great user interface. 5 Stars.

Ollyskins B2B
United Kingdom
23 days using the app
September 14, 2022

This app has been extremely user friendly for us to set up a new B2B and the feedback ahs been very positive from our accounts who use the portal now.

Miura Golf | Dealer Purchasing Portal
United States
Over 2 years using the app
August 23, 2022

The team was SO helpful in getting the app installed for us quickly. All adjustments i needed done were done fast and thoroughly. I love the look of this app for our b2b business!

MAI
Canada
August 8, 2022

Thanks to this app I was able to add specific B2B features to my shop. Does exactly what it says on the tin. Support help you install through out the installation process and are quick to get back with any help or issues you come across.

Ecodis
United Kingdom
2 months using the app
May 16, 2022

Very helpful and fast support! We have tested a few different solutions but this is clearly the best. The app is really good and recommend it to you who need to adapt your website to B2B sales.

Spill Safe by Myrins
Sweden
12 days using the app
May 5, 2022

SparkLayer has been instrumental for us to build a user friendly and efficient wholesale portal on shopify that's directly integrated with our ERP. The user support from the SparkLayer team has been and outstanding, and they have even added functionality based on our feedback during our onboarding.

Db Retailer Australia
Norway
3 months using the app
April 4, 2022

We've sold B2C for many years and when adding a B2B channel looked long and hard at the options. In the end we've chosen to build a standalone Shopify site with Sparklayer added. It's VERY good. The UI is thoughtful, the processes are clear and the support excellent. It has everything we need as a smaller company and everything we might need were we much bigger! This is one of those bits of software where you can tell a very skilled team has thrown everything at it, no half measures. I'm writing this because I appreciate that basically! I like paying for good software!

Wholesale Bridal
United Kingdom
About 2 months using the app
March 16, 2022

Awesome app for B2B/Trade sites! Chris and their support team have been great and helped us customise our new store. The UI performs perfectly and the site looks great, we're stoked! Highly recommend. Cheers, George & Willy.

George & Willy Trade
Hong Kong SAR
22 days using the app
March 15, 2022

Excellent app for B2B websites. The checkout & ordering process makes it really simple for trade customers to place orders. I had a few customisations to make the app perfect for my store, which was no problem at all for Rhys who was very helpful. Thank you for creating such a great app.

Distons Trade
United Kingdom
19 days using the app
October 26, 2021

I started using this app and so far so good! It has a lot of potential that no other apps have as a wholesaler right now as far as more detailed and therefore user friendly for your customers. If you have a lot of variants involved like clothing or products to sell, they can cater to that. Customer service is also set up efficiently well so they can help you answer any questions you have.

Hyphen Apparel
United States
4 days using the app
SparkLayer replied October 26, 2021

Thank you so much for the review!