Reviews (250)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing B2B and wholesale experiences on Shopify, noting its seamless integration and reduction in customer complaints. It supports both direct-to-consumer and B2B sales with features like customizable price lists and quick order forms. The app is user-friendly, compatible with Shopify themes, and offers reliable performance and exceptional customer support, making it a valuable tool for managing B2B operations effectively.

April 10, 2023

I've tried most of the other wholesale solutions on the Shopify App Store and so far Spark Layer has been the most professional and complete product of them all. It's a real project to set up if you want it to be right and have different wholesale groups, so be prepared for that. It's also unnecessarily complicated in many ways and I feel that the ease of use could be simplified without losing any functionality. That said, the support has been great any time I have a question, but they don't work weekends and it can take a couple days to hear back. Overall I would definitely recommend if you are looking for a serious wholesale solution, but be prepared to invest some time into getting it properly set up.

FreeForm Coffee Roasters
United States
4 months using the app
August 17, 2023

10 out of 5 stars! BEYOND industry stander customer service.
I can't speak highly enough about all the amazing options we have ahead of us thanks to SparkLayer!

As a growing B2B, we were in search of a simple solution to meet our daily B2B needs. SparkLayer and the team over there came to the rescue! We have easily been able to start a functional B2B site using all the help, tips and tricks, and customer service chat sparklayer has to offer. Not only do they fulfill almost 98% of our needs for B2B customization, but they point you directly to the 2% to make sure you are working at a fully functional 100%! Did I mention that all of this amazing service has been offered WHILE WE ARE STILL IN THE FREE TRIAL PERIOD. Talk about customer driven mentality. SparkLayer will take my business into the future. I suggest you give the free trial period a go, you wont regret it.

My Store
United States
4 days using the app
SparkLayer replied August 19, 2023

Thank you so much for the review! 😊

December 29, 2022

We have tried and failed using several solutions for B2B on Shopify. This is the first app that we have tried that actually delivers. It could be complicated, but Sparklayer makes it simple. And it evolved all the time, with new functions that you didn't know you needed :). They have a great library of support guides that will help you get started. We could only ask for the multi currency/ Markets to be more developed since we are using two currencies. But I am told it is in the works!

You won't be disappointed.

Espresso Gear
Sweden
4 months using the app
August 6, 2022

Incredible support from the team at SparkLayer and a great product. If you're looking for a B2B solution, don't waste your time trying the other solutions. I went through that and SparkLayer is clearly the best. The other solutions require work arounds and hacks, SparkLayer works as a (mostly) independent system. It includes all the features you should need. Other apps make you buy add-on apps to do simple things like having a B2B order form. The team at SparkLayer did all the installation steps for me. When I ran into challenges with my set up, or trying to do something out of the ordinary, they jumped in and helped me out. They even spotted mistakes that another app had made and showed me how to fix those as well. The support from SparkLayer has been the best I have EVER experienced for software.

Little Green Dog
New Zealand
4 days using the app
March 20, 2024

We switched to Shopify some weeks ago and the biggest headache was a functional B2B solution. We already tested 3 Apps, but none of them worked really well. With SparkLayer everything works really good, it looks good, the service is fast and really competent. Just after only few hours I was able to start with the B2B solution, especially because of the fast customer service. Great job! I am thrilled about the app and the customer service

BOLERO
Germany
3 days using the app
SparkLayer replied March 22, 2024

This is great to hear, thank you so much for taking the time to leave a review - we're really enjoying working with you :)

July 3, 2023

Une application incontournable pour une expérience Shopify B2B exceptionnelle !

SparkLayer pour nous c'est ⭐⭐⭐⭐⭐ !

SparkLayer est une application tout-en-un incroyable qui a transformé notre boutique Shopify B2C en une plateforme Shopify B2B puissante. Mais ce qui a vraiment fait la différence, c'est le service client exceptionnel que nous avons reçu.

Je tiens tout particulièrement à exprimer ma profonde gratitude à Cameron, qui a été d'une aide inestimable tout au long de la mise en place de la solution. Sa réactivité est tout simplement remarquable. En moins de 30 minutes, il a résolu tous nos petits problèmes et a grandement amélioré l'expérience client B2B.

Nous ne pouvons que remercier chaleureusement Cameron et toute l'équipe de SparkLayer pour leur assistance précieuse. Leur expertise et leur engagement envers leurs clients sont tout simplement exemplaires.

Si vous recherchez une application complète pour transformer votre boutique Shopify B2C en Shopify B2B et bénéficier d'un service client exceptionnel, je recommande vivement SparkLayer. Ils ont su dépasser nos attentes et nous aider à offrir une expérience B2B exceptionnelle à nos clients.

Encore une fois, un grand merci à Cameron et à toute l'équipe de SparkLayer !

Sincèrement,
Mathias de Sapiens.

Sapiens Pro
France
3 days using the app
February 16, 2023

Great app, does exactly what a small company with wholesalers needs to do! Great customercare that answered very quickly and have been so patient with me.

Sharland England
United Kingdom
3 days using the app
June 4, 2023

I thought other apps would be the best because they had more reviews, but sometimes, fewer reviews means a newer app and a better experience, and that's certainly the case here!

Excellent setup experience, easy to understand documentation, and all the features you could need. I tested out the other wholesale apps, and this is the best. This app doesn't have it's own wholesaler signup app, but there's plenty of other apps that help you make forms and that will work with this app, so that's no reason not to go with this one.

MicroKits LLC
United States
3 days using the app
SparkLayer replied June 15, 2023

Thank you for your kind words!

October 5, 2023

The app works perfectly, just as described. We had the support team install it on the store, and they had the installation and setup done within 30 minutes after contacting them! Really impressed with the support team in general, always quick to reply and extremely helpful.

Suprabeam DK
Denmark
3 days using the app
March 21, 2022

I never write reviews and actually hardly ever believe these ones are real but I felt compelled to write one today. I can't yet speak on how good the app is at being a wholesale solution. I think it will be great. What I can talk about is the customer service levels. Incredible. Chris helped me all weekend with some tricky implementation. So grateful and has my site looking great. Can't wait to start using the app to see what it's made of. I'll be back with an update when I do

Balms etc.
United Kingdom
2 days using the app