Reviews (226)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for seamlessly integrating B2B operations within Shopify, supporting both B2C and B2B models. It offers features like tiered pricing and customer-specific visibility without needing Shopify Plus. Merchants find it user-friendly with an efficient setup and exceptional support, noting the team's responsiveness and helpful business advice. They recommend it for its functionality, stability, and continuous updates, effectively handling complex B2B tasks.

August 6, 2022

Incredible support from the team at SparkLayer and a great product. If you're looking for a B2B solution, don't waste your time trying the other solutions. I went through that and SparkLayer is clearly the best. The other solutions require work arounds and hacks, SparkLayer works as a (mostly) independent system. It includes all the features you should need. Other apps make you buy add-on apps to do simple things like having a B2B order form. The team at SparkLayer did all the installation steps for me. When I ran into challenges with my set up, or trying to do something out of the ordinary, they jumped in and helped me out. They even spotted mistakes that another app had made and showed me how to fix those as well. The support from SparkLayer has been the best I have EVER experienced for software.

Little Green Dog
New Zealand
4 days using the app
February 16, 2023

Great app, does exactly what a small company with wholesalers needs to do! Great customercare that answered very quickly and have been so patient with me.

Sharland England
United Kingdom
3 days using the app
June 4, 2023

I thought other apps would be the best because they had more reviews, but sometimes, fewer reviews means a newer app and a better experience, and that's certainly the case here!

Excellent setup experience, easy to understand documentation, and all the features you could need. I tested out the other wholesale apps, and this is the best. This app doesn't have it's own wholesaler signup app, but there's plenty of other apps that help you make forms and that will work with this app, so that's no reason not to go with this one.

MicroKits LLC
United States
3 days using the app
SparkLayer replied June 15, 2023

Thank you for your kind words!

October 5, 2023

The app works perfectly, just as described. We had the support team install it on the store, and they had the installation and setup done within 30 minutes after contacting them! Really impressed with the support team in general, always quick to reply and extremely helpful.

Suprabeam DK
Denmark
3 days using the app
July 13, 2023

After a long time searching and testing, I have no doubt that if you want to make the leap to B2B, this application is the one you need, without having to resort to external IT for code changes and with all the facilities the support team helped me with. at all times without waiting, it is appreciated when people work well and give their best version. I definitely recommend the app to anyone who wants to do B2B.

BANBROKEN B2B
Spain
2 days using the app
SparkLayer replied July 15, 2023

😊Thank you! We really appreciate your feedback and best of luck with your B2B growth!

Edited November 16, 2022

Before finding SparkLayer, I went through almost all the other apps with B2B solutions, but they were either lacking features or the backend was too complicated. I am glad to have discovered this app because not only does it cover all the features we need for our store, it also has a great backend for setup and settings. To top it off, the customer service is top-notch as they helped me out very quickly several times during the setup process. I am happy to make a recommendation – thanks to the whole team, from devs to support staff! Edit: I almost forgot about the extensive help guide library, which is unlike anything I've seen on a Shopify app before. And if you can't figure out how to do something despite this, there's always support waiting to help you. But I'm repeating myself... In a nutshell: This app is amazing. :)

DK medical
Germany
2 days using the app
SparkLayer replied December 11, 2022

Thank you very much for you review! We're constantly improving our help guides and support, it's great to have such positive feedback 😊

December 15, 2023

Setup & customer service have been very responsive and helpful. The app looks to meet all of our needs and has worked flawlessly.

Lucas McKearn
United States
1 day using the app
February 16, 2024

Brilliant customer service, easy setup.

Brexons Direct
United Kingdom
About 23 hours using the app
SparkLayer replied February 19, 2024

Thanks for the great feedback!

February 19, 2024

The single best Wholesale app we've ever used. It's FANTASTIC. I can't get over how simple, streamlined and easy it is to use.

They set it up within 6 hours of downloading it, managed all the website integration which can be tricky sometimes.

Had one small glitch occur and got a response in the live chat within 15 minutes saying what happened and that they'd fixed it.

Superb App! I encourage you to download and use it, 10/10

Murgs
United Kingdom
About 4 hours using the app
SparkLayer replied February 20, 2024

Thank you for taking the time to leave a review. It's so great to hear you're enjoying using our app - we'll pass the feedback to our Support team!

December 17, 2022

The app is sooooo complicated.
You have to upload pricing via a CSV file.
Customer support only available mon-friday.
I do not recommend!

FOX & WOLF
Spain
32 minutes using the app
SparkLayer replied December 17, 2022

We work hard to constantly improve our product, customer support, and feature-set and take onboard your feedback. On pricing specifically, our price upload system does offer great flexibility for merchants and there are plans in place to make this even easier to manage. We pride ourselves on our customer support, offering comprehensive onboarding and handholding during the setup process and would encourage this should you need any further assistance!