Reviews (211)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing B2B operations on Shopify, noting its cost-effectiveness and comprehensive features like wholesale checkout, customer groups, and tier-based pricing. It's praised for its ease of use and seamless integration with Shopify, suitable for those without technical expertise. The support team is also commended for their prompt and effective assistance in customization and optimization, contributing to improved conversion rates and user experience in B2B contexts.
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Setup & customer service have been very responsive and helpful. The app looks to meet all of our needs and has worked flawlessly.
After a long time searching and testing, I have no doubt that if you want to make the leap to B2B, this application is the one you need, without having to resort to external IT for code changes and with all the facilities the support team helped me with. at all times without waiting, it is appreciated when people work well and give their best version. I definitely recommend the app to anyone who wants to do B2B.
😊Thank you! We really appreciate your feedback and best of luck with your B2B growth!
Before finding SparkLayer, I went through almost all the other apps with B2B solutions, but they were either lacking features or the backend was too complicated. I am glad to have discovered this app because not only does it cover all the features we need for our store, it also has a great backend for setup and settings. To top it off, the customer service is top-notch as they helped me out very quickly several times during the setup process. I am happy to make a recommendation – thanks to the whole team, from devs to support staff! Edit: I almost forgot about the extensive help guide library, which is unlike anything I've seen on a Shopify app before. And if you can't figure out how to do something despite this, there's always support waiting to help you. But I'm repeating myself... In a nutshell: This app is amazing. :)
Thank you very much for you review! We're constantly improving our help guides and support, it's great to have such positive feedback 😊
The single best Wholesale app we've ever used. It's FANTASTIC. I can't get over how simple, streamlined and easy it is to use.
They set it up within 6 hours of downloading it, managed all the website integration which can be tricky sometimes.
Had one small glitch occur and got a response in the live chat within 15 minutes saying what happened and that they'd fixed it.
Superb App! I encourage you to download and use it, 10/10
Thank you for taking the time to leave a review. It's so great to hear you're enjoying using our app - we'll pass the feedback to our Support team!
The app is sooooo complicated.
You have to upload pricing via a CSV file.
Customer support only available mon-friday.
I do not recommend!
We work hard to constantly improve our product, customer support, and feature-set and take onboard your feedback. On pricing specifically, our price upload system does offer great flexibility for merchants and there are plans in place to make this even easier to manage. We pride ourselves on our customer support, offering comprehensive onboarding and handholding during the setup process and would encourage this should you need any further assistance!
the app says that there is a free plan available. But after installation you are only able to select paid options
Thank you for your feedback, we do appreciate this could be more clearly stated on our Shopify app listing. Like many other Shopify apps, we do offer free plans for Shopify "development" and "partner" stores allowing merchants to install and test SparkLayer. This is also a great way for Shopify developers (or Shopify agencies) to evaluate our solution or even use it as a demo site. We are always happy to accommodate this!
Once a merchant is ready to go live, they would typically implement SparkLayer on their "live Shopify store" and proceed to select a paid plan. For our Enterprise customers, we also offer an extended free trial (which is why you see the "Free" text above - this is unfortunately a limitation in how Shopify allow us to set up our app listing!).
We will review how this can be adjusted to make it clearer for future merchants.
The technical support team is very attentive, they accompany you throughout the configuration process and are always ready to help, the application is quite powerful and perfectly adapted to what we needed to start selling B2B
This is great to hear, thank you for leaving us a review! We'll pass this on to the Support team, too
The team was SO helpful in getting the app installed for us quickly. All adjustments i needed done were done fast and thoroughly. I love the look of this app for our b2b business!
Thank you!
Thank you for the review!