Reviews (222)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing both B2B and B2C operations on Shopify, highlighting its cost-effectiveness and essential features like flexible pricing and customer-specific visibility. It offers quick order forms and separate inventory management, integrating seamlessly with Shopify for enhanced efficiency. The customer support is also praised for being responsive and helpful in customization and problem-solving.

Edited October 19, 2023

Sparklayer and aerply had a challenging start. This was mainly due to numerous misunderstandings. After having a call with Sparklayer and explaining our issues, they addressed our concerns 100%.

Alex, who took charge of the integration for us, went above and beyond, doing much more than just integrating the Sparklayer tool.

I am very happy to revise my experience and, with complete confidence, give it a 5-star rating. Outstanding customer service!

Thanks to the team, and I hope the support remains this excellent, and you continue to thrive in the market!

Best regards,
Julian

aerPLY
Germany
12 days using the app
November 15, 2022

This app helped me scale my website to a more professional product that caters to business clients. The customer support was responsive, informative and incredibly helpful. They showed me additional features that I didn't realize I could do with Sparklayer. 5 stars all around.

Beyond Surgical
United States
11 days using the app
December 11, 2022

Great application , probably the best out there right now.
The problem is with their costumer service and support , very disrespectful , logging out in the middle of the conversation you had with them , replying after 4 days , some of my tickets were never replied and my problems have yet to be fixed - not the best experience .

Silk & Salt
United States
10 months using the app
SparkLayer replied December 11, 2022

We take feedback very seriously, we pride ourselves on our customer support and delivering a great experience for users of our app. We will investigate your points raised and ensure these are remedied.

March 13, 2023

Our team cannot express how incredible the SparkLayer team is with words. They exceeded every expectation in regard to customer service and implementation assistance.

The app itself is very intuitive and thoroughly documented. It's possible to install this entirely on your own but we highly recommend allowing the SparkLayer team to assist you.

The app has limitations imposed by Shopify API and SparkLayer is up front about these and provides you with options to work around these limitations with the use of other apps.

We highly recommend this App and the team behind it!

Force 6
United States
10 days using the app
SparkLayer replied April 6, 2023

Thank you!

September 7, 2023

Super product which helped us transform the Shopify experience into our wholesale universe. Great service from SparkLayer on setting up. Looking forward to an exciting journey ahead.

MoshiMoshiMind B2B
Denmark
10 days using the app
SparkLayer replied September 8, 2023

We’re glad we are able to help, best of luck with your B2B journey!

May 31, 2023

The process on implementing SparkLayer to our store was very easy and painless. Support has been great! A feature I would like into the future is a modified version of the sales agent feature to make email & phone orders easier to process. Thanks SparkLayer for a very useful product.

The Bike Collective
Australia
10 days using the app
September 7, 2023

This App is a game changer for any business' selling B2B. Stop wasting your time with other apps or building a separate wholesale website (the mistake I made). After just an hour or so of use, this app become very easy to navigate and understand. I read through all their onboarding docs and really appreciate how the Sparklayer team has thought about any issues you might run into and provided helpful solutions. I reached out to Alex because I had a few additional questions and he was beyond helpful and also made some strategic recommendations as to how I could maximize the features of the platform.

nama
United States
8 days using the app
SparkLayer replied September 8, 2023

Thank you so much for the kind review 😊

April 26, 2023

This is the best Shopify app we have ever used, and we use a lot of apps for our store. The user interface on the store front end is elegant out of the box and easy to adapt in the rare instances you would need to. The backend system is well thought out and simple to use. And the customer service is 5* from the moment you install the app.

We tested several other apps when trying to set up a B2B store and none came close. I would highly recommend this to anyone.

Firepot-dev
United Kingdom
7 days using the app
October 30, 2023

The onboarding experience was effortless and fantastic, and the user interface is slick and intuitive. I appreciated the thoughtful and personalized onboarding with the call with Alex and Cameron. Their turnaround was quick, and we now have a straightforward experience for our retail partners. SparkLayer FTW!

Mother
United States
7 days using the app
SparkLayer replied November 16, 2023

Thank you, we're glad we can help!

Edited December 19, 2022

Excellent app. Very great support to get this installed. I can't wait to start utilizing this for our enterprise customers. It does take a bit of work to get things started, but the directions are very clear.

CineConcerts
United States
7 days using the app