Reviews (222)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing both B2B and B2C operations on Shopify, highlighting its cost-effectiveness and essential features like flexible pricing and customer-specific visibility. It offers quick order forms and separate inventory management, integrating seamlessly with Shopify for enhanced efficiency. The customer support is also praised for being responsive and helpful in customization and problem-solving.

July 31, 2024

The customer service is impeccable, Ben was literally the best, looking after me and guiding me step by step. The app works perfectly and it's useful, we can improve a few things but they are on it!

Cubitts Wholesale
United Kingdom
About 1 year using the app
SparkLayer replied August 1, 2024

Thank you for sharing such great feedback - we'll pass this onto Ben and the Support team! We're really enjoying working with you, too :)

October 7, 2024

A great solution for most B2B (tier)pricing issues in e-commerce.
SparkLayer is developing fast and support is very fast too.

If you are into B2B we surely recommend the possibilities of Spark Layer. Amazing.

dutchleaf.com
Netherlands
3 months using the app
SparkLayer replied October 24, 2024

Thank you so much for leaving a review - this is all great to hear!

November 13, 2024

Great product and wonderful customer service!

KROF
Australia
Over 2 years using the app
SparkLayer replied November 15, 2024

Thank you for taking time to leave a review, we really appreciate it! We'll pass this onto our Support team :)

October 28, 2024

Works as intended. Great onboarding, great follow through! Amazing customer support!

Maximm Cable
United States
4 months using the app
SparkLayer replied October 29, 2024

Fantastic to hear, thank you for leaving feedback!

October 4, 2024

I’m impressed with the speed and quality of SparkLayer’s customer service. Daniel, Cameron, Chris, and Sparkie were incredibly responsive and knowledgeable. Every time I reached out with a question, I received prompt and helpful responses, often within the same day. Highly recommended!

Happy Kick
United States
10 days using the app
SparkLayer replied October 7, 2024

Thank you for leaving such great feedback, we're really glad you're enjoying SparkLayer!

November 12, 2024

I demo'd four or five alternatives before finally choosing SparkLayer. The features are amazing, the tech suport is among the best I have ever encountered and the onboarding is first class. I nornally dont bother writing reviews but feel I owe it to Cameron and the rest of the team as they are outstanding.

Miracletox UK / Ireland
United Kingdom
9 days using the app
SparkLayer replied November 14, 2024

Thanks so much for taking the time to leave a review - we'll pass this onto Cameron, too!

October 28, 2024

SparkLayer is a great app. The onboarding process and support team are very helpful.

We Craft Box
United States
About 1 month using the app
SparkLayer replied October 30, 2024

Thanks so much for leaving us a review, we'll pass this onto our Support team!

August 2, 2024

Works really well and easy to use!

Support is also very good and helpful!

NorthernLegacy
Denmark
5 months using the app
SparkLayer replied August 5, 2024

Thank you for leaving such great feedback, we'll pass this onto our Support team!

July 3, 2024

The resources, reference material and support that this app provides is amazing. I am not an expert web developer by any means but I have been able to do some amazing things with Spark Layer because of how well they've documented their how-to's and user manuals and references etc.

A couple times I've needed to reach out to them directly for assistance and firstly, their AI chatbot has been able to get me 90% of the answers I need but when I've been stuck, a real person responded very quickly and helps me get the rest of the way.

I was helped today by Daniel and he was super helpful and was able to trouble shoot a coding related issue I was getting nowhere with. He figured it out and I was able to move on with my day! Thanks Daniel!

Airlight
Canada
About 1 month using the app
SparkLayer replied July 5, 2024

Thanks so much for taking the time to leave a review, we really appreciate the great feedback and will pass it onto our Support team!

November 15, 2024

top Leistung. Super schnell und effizient!

Unique Love Design
Germany
Almost 2 years using the app