Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and robust B2B features such as custom pricing, agent ordering, and CSV uploads. They appreciate its ability to service all B2B customers, boost conversion rates, and optimize stores without conflicts. The user-friendly interface is praised for enhancing the ordering process. The support team is consistently commended for their knowledge, responsiveness, and dedication to resolving issues and implementing customizations. Merchants note the app's affordability, exceptional performance, and ability to transform Shopify B2C into a powerful B2B platform.

September 1, 2023

Amazing app, amazing support. This app has made our b2b business stable, fast and beautiful. There are so many great features of this app, it is hard to pick a few but here goes. Custom pricing per customer group works smoothly and the csv uploads are a very efficient way to do this. Agents ordering allows our agents to place orders on our customer's behalf (usually when they email an order).

If you are looking for a b2b wholesale solution for your business TRY THIS APP FIRST. I have tried almost every b2b app in the app store and nothing was like this app. Well done guys :)

Ergonx
Australia
About 1 month using the app
SparkLayer replied October 7, 2023

Thank you so much for the review 😊

August 14, 2023

Great solution if you're looking for having B2B on your shopify store! The customer service team are great and find solution/answer questions so quickly and efficiently. The app works perfectly and pretty simple to use once you know the basics. They have easy guides to use and set up. Been working swiftly for us!

Soctopus
United Kingdom
About 1 year using the app
SparkLayer replied October 7, 2023

Thank you for your review, we're delighted we can help!

December 6, 2023

Easy and great support!

Cocolectro
United States
3 months using the app
June 1, 2023

We tried them all.. SparkLayer is the best B2B app out there for Shopify and their support has been consistent and efficient. From the initial call to installation, onboarding and technical implementation; they have been there every step of the way. Really a pro app for pros.

SparkLayer understands the wholesale business model very well and it shows in every little detail in their app. For example: The app allows B2B accounts to have sub-accounts, which is a feature that solves a lot of internal issues for many B2B businesses.

The app installs as a sales channel and offers a lot of features for websites looking to serve different pricing and check out experience for their B2B customers. It can get technical, but worth every minute spent customizing it to your business needs.

You can upload CSV prices for different customer groups or have the app automatically change the B2B pricing based on your own discount formulas.

You can also expand its implementation by using additional metafields, such as override discounts per account, credit lines and balances. In addition, their API is very well documented should you decide to take the customizations further.

You can assign different price lists, payment methods and custom shipping profiles to certain customer groups.

B2B customers can load their own CSV orders into the cart with a simple SKU and QTY columns. They can also re-order with a click of a button and save shopping lists.

They also have a road map so you know what features are being added next.

Thank you very much to the SparkLayer team and looking forward to future updates. You guys rock! Keep up the good work.

Finesse Decor
United States
3 months using the app
SparkLayer replied July 15, 2023

Thank you so much for you review, we're glad we've been able to help your B2B business!

July 14, 2023

The SparkLayer team have been fantastic to work with during the set-up on our site. This integration really helps solve a lot of issues we had previously. Offering our customers a better experience on-site and our team a more straightforward process to manage in the back end.

Really excited to work with the SparkLayer team and watch this store really scale up.

Chris
Castore
#BetterNeverStops

B2B - Castore Business
United Kingdom
6 months using the app
Edited October 19, 2023

Sparklayer and aerply had a challenging start. This was mainly due to numerous misunderstandings. After having a call with Sparklayer and explaining our issues, they addressed our concerns 100%.

Alex, who took charge of the integration for us, went above and beyond, doing much more than just integrating the Sparklayer tool.

I am very happy to revise my experience and, with complete confidence, give it a 5-star rating. Outstanding customer service!

Thanks to the team, and I hope the support remains this excellent, and you continue to thrive in the market!

Best regards,
Julian

aerPLY
Germany
12 days using the app
Edited July 7, 2023

SparkLayer has allowed us to streamline our B2B business by simplifying our ordering process. The platform has thoughtfully been designed around the B2B function and allows us to provide a functional platform for our B2B Customers to use and operate.

SafeStyle Wholesale
Australia
Over 1 year using the app
August 14, 2023

The best of the best of Shopify apps. Coming from a computer science background, you can just tell that this app is made to a high professional standard. Everything is very well thought out architecturally, and the design is just excellent. What is most impressive, however, is the quality of support. The team is incredibly fast in responding to any requests, often completing tasks that require custom coding within hours.

Dendo Systems
Australia
About 2 months using the app
SparkLayer replied August 19, 2023

Thank you for the kind review, it means a lot 😊

August 22, 2023

Its so refreshing to find a B2B software that’s focused on Wholesale User Experience.

A massive thanks to their support team. Chris & Cameron were always available and helping us tune and fix every little glitch and some customization we were not able to do.

We were with Tradegecko for almost a decade before Quickbooks purchased them and subsequently canceled the product this year.

Its been months of testing full service ERM systems with B2B showrooms. But we were surprised to not find any that felt like an upgrade or that even met our basic needs.

Sparklayer has been upgrading their features periodically and we are so excited to see everything that will come next and to keep growing with their community!

Incausa
United States
About 2 months using the app
SparkLayer replied October 7, 2023

Thank you for your compliments 😊

October 5, 2023

Customer support has been PHENOMENAL, consistent, and extremely helpful. Without them, we couldn't have successfully integrated Wholesale into our store. Kudos to Chris and Cameron for being top-level service providers!

Blister Prevention
Australia
About 1 month using the app