Reviews (145)
Overall rating
4.9
Edited November 26, 2024
Previous Rating: ★☆☆☆☆
Updated Rating: ★★★★★
All my previous concerns were resolved after reaching out to Manuel, the new Customer Success Manager at Zotabox. He was incredibly helpful and completely changed my perspective. Thank you for your time and assistance—wishing you all the best!
ElGranero Typewriter.Company
Spain
4 months using the app
Zotabox replied
August 6, 2024
Case updated: Hello there, we have sent you the message from Shopify. Based on their investigation, you have not been charged any amount. The charge that you showed us was a pending charge, which is common for credit cards. If you are charged, please contact us and Shopify so our companies can refund you.
I am sorry that all of us were involved in such an unwanted incident.