Alpha: Sale & Discount Manager

Alpha: Sale & Discount Manager

Reviews (264)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
    249
  • 2% of ratings are 4 stars
    6
  • 1% of ratings are 3 stars
    2
  • 0% of ratings are 2 stars
    1
  • 2% of ratings are 1 stars
    6
All reviews
August 10, 2024

Scammers! I downloaded the app, and it had no features. I couldn’t even change the icon color. Right after downloading, I saw these disadvantages and asked for a cancellation and refund, but they refused. I uninstalled it, then received a message to reinstall and deactivate the app first. I did, and they charged me twice without any refund. Customer service is terrible. Stay away from these scammers!

THE LE'RI
United States
40 minutes using the app
Alphalogic replied August 11, 2024

I think there's been some misunderstanding.

Please note that when you reinstall the app, you're just confirming the subscription you had before.

Confirming the subscription doesn't mean you'll be charged immediately. Shopify charges for the subscription itself, and it doesn't do it twice for the same subscription.

Also, we really can't refund if no money has been charged for the subscription yet - we can only cancel the future charge, which is what we did. So you don't pay anything for the app in this case.

Oskar