Reviews (69)

Overall rating
4.3
Counts per rating level
  • 81% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 12% of ratings are 1 stars
All reviews
August 12, 2024

Our experience with Blend was incredibly poor. After trialling it across 2 of our businesses, we saw our sales plummet and our ad spend quadruple. Our short trial of blend cost us over $10K in advertising spend and blend fees. When we cancelled the accounts, Blend continued to bill us to the point we had to advise our bank to block their charges. We requested a refund of the platform fees we were charged by Blend, however they refused to even respond to this request.

No More Pain Ergonomics
Australia
15 days using the app
Blend A.I. Pty Ltd replied August 14, 2024

We're more into marathons than sprints. And yes your ad spend increased, because you chose to increase it.

The charges you mention are retrospective, these are based on previous ad spend. We tried explaining this a few times, sorry if it didn’t quite click.

Not only did we respond to your request - the team offered a one on one meeting with our founder - which you declined.

Accurate reviews should help everyone, so we just wanted to clear that up—no hard feelings, just keeping it real.