Reviews (67)

Overall rating
4.4
Counts per rating level
  • 84% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
September 16, 2025

Awesome company to streamline online advertising - everything from campaign creation to of course budget management - excellent support ongoing to help tweak campaigns - we have seen a great sales boost too - most importantly :) Highly recommended

KombiLife Australia
Australia
Over 2 years using the app
Blend A.I. Pty Ltd replied September 25, 2025

So good to hear. We’re stoked we could make ads easier, boost your sales, and keep things running smoothly - like a well maintained Kombi ;) !

September 22, 2025

We have been using Blend for over a year now. We love the simplicity and usability of their platform, the responsiveness of our account manager and the hands-on partnership that Blend provides to our company. We have also seen an increase in Sales and ROAS since using Blend and their ai has really helped our small company maximize our sales.

Lalabu
United States
About 1 year using the app
Blend A.I. Pty Ltd replied September 25, 2025

Love hearing the impact Blend has had on your business - and excited to keep driving more growth together!

September 11, 2025

Switching to Blend has completely transformed our business. Before, agencies recycled the same ads, targeted the same audiences, and pushed us into endless price-off promotions to get sales. Now, we have full visibility and control. We’re selling more full-price products with better margins, and their AI targeting has noticeably lifted our conversion rates.

The dashboard is intuitive and easy to navigate - we upload our own creatives, track sales in real time, and adjust campaigns instantly without battling Google or Meta’s clunky interfaces. Blend’s team was incredibly hands-on during onboarding, but now we confidently manage everything ourselves knowing they’re there when we need them and support is only a message or call away. This is hands down the best marketing investment we’ve made in years, we can't recommend the team enough.

Jones & Co
Australia
About 1 year using the app
Blend A.I. Pty Ltd replied September 16, 2025

We love seeing businesses thrive like this - appreciate the kind words and thrilled to be part of your journey!

August 31, 2025

Love this app and seriously like dealing with the team when I have to! They are switched on and responsive. It makes advertising so easy, affordable and controllable for my e-commerce business. Game changer. LOVE IT!!

Lion & Lady
Australia
Over 1 year using the app
Blend A.I. Pty Ltd replied September 2, 2025

And we LOVE reading this - thank you for taking the time to write! :)

August 24, 2025

We used Blend AI for around 18 months, overall the experience was good and their customer service is great. The app is certainly an approach to setting up you campaigns when you have no experience with google ads, facebook, instagram. Only problem we experienced is a rather low ROAS of 1.8 over the 18 months. They did try and work with us to improve it but didn't work. As we only had a smaller ad budget of $2000/mo with their fees our costs were around 20% of that budget, so it was just no viable for the business.

Noble & Precious
Australia
Almost 2 years using the app
Blend A.I. Pty Ltd replied September 2, 2025

Ecommerce can be tough like we always say, it’s not just about the ads. We’re really glad you had a good experience and wish you the best of luck!

Edited September 13, 2025

I've changed it to one star due to the reply below. I wouldn't worry about quick wins and just focus on any win at this stage. I split tested ads on blend and in ads manager. Blend doesn't come close, same ads, same time frames. No results. Meetings were constantly cancelled and they will track your store even after you remove the app as I just recently found out

Results are not there
Excuses are though

Blend is easy to use but the return is just not there. I am getting a 1.7 x ROI with Blend where I am getting 5x that with my own ads. I am using the same creatives and split testing between campaigns but blend just can't get there.

If you don't know much about advertising online, this might help set things up for you. But if you do have an understanding of digital marketing, this will not improve things for you.

There is a lot of support but it is quite generic, I also had issues with late cancellations of meetings to go over the campaign. It just has not been a great experience on my end and the results just are not there. When you take into consideration the monthly fee and % of ad spend, I will be under a 1x ROAS using Blend.

I have to follow the data and continue to work on my own campaigns instead of Blend.

MoringaProducts
Australia
19 days using the app
Blend A.I. Pty Ltd replied September 13, 2025

Ecommerce is tough - so expecting results in just a couple of weeks isn’t realistic. We work best with brands who are invested in growth beyond quick wins .. and our incredible team is ready to support every step of the way. Wishing you all the best with your campaigns, let us know if you need any future help!

September 16, 2025

There are a few “similar” tools out there, but Blend, one of the first is still the best. The others are just cosmetic where Blend has proper tech under the hood. Blend is literally the only marketing and campaign tool that reports accurate data - then the fact it uses it for your business to slay is awesome. Do not hesitate to invest in your ecom future with Blend
Managing the results. Their only KpI is making you money.

Select Cards
Australia
Over 1 year using the app
Blend A.I. Pty Ltd replied September 16, 2025

Love reading this! Transparency is core for us - pulling results straight from ad channels is messy and often wrong. So glad you’re getting value out of it… and yep we agree, the tech’s pretty neat too ;)

September 24, 2025

Great service, easy to use and great customer support and onboarding. Highly recommend.

Rockfish
United Kingdom
4 months using the app
Blend A.I. Pty Ltd replied September 25, 2025

Thank you team!

April 22, 2025

We are very happy with Blend. The platform works seamlessly and has helped us streamline our workflows. What really stood out was their customer service. Our contact Galina is wonderful, quick responses, friendly support. Highly recommended!

theseashed.com
United Kingdom
Over 1 year using the app
April 21, 2025

The customer service for this app is incredible. I feel like it is above and beyond what is expected. I have been using Blend for almost a year, and I am happy with the results. I am the type of user that sets it and forgets it. The app consistently brings positive ROAS on my basic ads and delivers a consistent stream of new customers, and supports all of my campaigns.

hernest project
Canada
9 months using the app