Blend , 30 reviews

Overall rating
4.4
Counts per rating level
  • 83% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
July 22, 2023

For once marketing that works within a cost effective framework. We found Blend to be great team and Galina especially helpful and Michael an obvious smart guy who knows what he doing and happy to take on modest budgets and work up rather than risking big investments from the start..They have managed to return ROARS 10x plus consistently and the marketing seem to be going from strength to strength even in our seasonally quieter periods which up to now has been the period we have used their services so really looking forward to the busier end of year using this platform as an integral part of our online marketing .

No tickets required here communication really good either by phone, email or google teams meeting cant recommend higher with our experience so far.

hopofurniture
United Kingdom
3 months using the app
May 16, 2023

Blend is AMAZING! I have been using Blend since 2021 and I love everything about this platform. The onboarding process and customer service is incredible, Michael the co-founder always ensures my ads are running smoothly and the care factor from Blend is unmatched. Unlike big marketing agencies that don't actually care about small businesses, Blend is great because they actually care and want your business to succeed. You can set your daily budget as low as you like and increase it based on results. I love how I can design my own ads and upload them in a matter of seconds. Highly recommend Blend to anyone who is wanting to grow their online business!

Olivia Jean
Australia
About 2 years using the app
February 15, 2023

We have been using Blend for nearly three months, we were previously using another automated system and getting very poor ROAS with no support. In the last month Blend has really shown great fruition and is generating a lot of traffic and sales at a very reasonable Cost per Acquisition particularly on Facebook, which I thought had died since iOS14 updates.

Support has been really good with an amazing initial introduction by Dean and we also receive a video each month summarising what is happening with the campaign and pointers to scale from Fiona, to be honest we have not even actioned these pointers yet as we wanted to give it three months. We're looking forward to new growth this year now with the help of Blend.ai

Brownie Heaven
United Kingdom
3 months using the app
May 25, 2023

Such a lovely company to work with... Explain everything really well and go over everything in great detail and point out the areas that need improving. They create a very caring relationship towards your business. Very happy with our ROAS over the past month and look forward to a growing relationship in the future with our ads campaign. Big shout out to Galina for looking after us :)

Rock Lobster Jewellery
United Kingdom
3 months using the app
Edited July 6, 2023

Blend and the team behind it are a fair few notches above outstanding. They will go over and above to help which is not only amazing, it's almost extinct when the norm of these times are faceless and voiceless support.
It's especially great for small business, it's really so simple to use and you can get a campaign up in minutes.
Highy recommended, excellent all over. Thank you @ Team Blend!

Rogue Royalty
Australia
4 months using the app
August 2, 2023

Blend have been fantastic for us, we have seen a very positive ROAS and I am really looking forward to seeing our results through a full trading season in 2024 as we are predominantly a seasonal business. Blend have only had the last half of our busy period and they have certainly made a big impression, Dean was great during the onboarding but a special mention for Galina! She has been excellent from the very beginning and is always there to help if we need it, cannot praise her highly enough definitely a credit to Blend.

Campers and Leisure
United Kingdom
About 1 month using the app
January 26, 2023

Excellent service and results. Very helpful when getting up and running. Getting great results. Would recommend.

Smart Kids
United Kingdom
3 months using the app
October 11, 2022

Definitely getting better ROAS since installing the app. Dean has been super helpful in getting us up and running and is great support.

POISON ARROW RETRO
Australia
2 months using the app
March 21, 2023

The return on ad spend is way to low to justify the exorbitant monthly commission rate of 10%. The app and its team deliver very little value over a free product feed app . Customer service was good in the beginning but quickly fades into the distance after the first month or so.

Vidlogix
United States
5 months using the app
Blend A.I. Pty Ltd replied March 21, 2023

Dan, thank you for taking the time to share your feedback about our app. We're sorry to hear that your experience hasn't lived up to your expectations. However, we would like to address some of the points you mentioned in your review to ensure a fair assessment of our service.

Firstly, we're glad to hear that our customer service was initially satisfactory. Our team strives to provide prompt and efficient support, and we're happy to know that all of your requests were answered within a few hours.

Regarding the ROAS and the fee, we understand your concerns, however, it's important to note that we were able to achieve over 10x ROAS for your account, which is a relatively high result given the circumstances. The suspension of your Facebook Ad Account due to policy violations was beyond our control, and it may have impacted the overall performance.

We always aim to deliver value to our clients and work diligently to optimize campaigns for the best possible results. It's unfortunate that the situation with your suspended accounts may have overshadowed the value our app. We encourage you to reach out to us so we can discuss your concerns further and explore potential solutions to improve your experience.

February 13, 2023

Hi, We have been using Blend for five months across three sites. Their service is top end and the increase in traffic continues to grow. Highly recommend Blend. Top Class!

Premium Tools
Australia
4 months using the app