Reviews (59)

Overall rating
4.2
Counts per rating level
  • 80% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
August 28, 2024

We've been running Blend for around a year now and have averaged 11x ROAS on our ad spend. To be totally honest, I was concerned in the early days, but with guidance from the Blend team and doing our own research, I'm happy with how it's progressing. We're preparing to run more ads currently and hope that we will continue to see the ROAS (if not better) that we've been achieving.

HogLights Australia
Australia
About 1 year using the app
Blend A.I. Pty Ltd replied September 2, 2024

Thanks so much for sharing your journey we’re excited to keep supporting your growth! 🚀

September 30, 2024

After poor experiences with advertising agencies previously, we decided to give Blend a go at managing our PPC. The process and support from start to finish has been excellent. Galina managed our onboarding and held our hands all the way through the process. After a slow start of Google learning we are starting to see some positive results and expect this to continue to build!

Rest Relax
United Kingdom
5 months using the app
September 3, 2024

This app changed our business! Before Blend, we wasted so much money on agencies and training guides. The support is amazing, and the tool is super easy to use. It shows exactly what it's doing in the ad accounts and handles all the audiences, budgets, and data across all my ad channels. We wish we'd found it sooner!

DOTCOM ART
Australia
4 months using the app
September 26, 2024

This App has been a huge help getting our paid marketing aligned and spend allocated better ! Great reporting and the support team is incredibly responsive. We saw results very quickly.
Would highly recommend!

OneWorld Collection
Australia
3 months using the app
October 2, 2024

I have been really impressed with what Blend AI has achieved so far and you have created a great service, all credit to the team at Blend AI.

The team and specifically Galina have made the experience of setting up and running Blend AI a pleasure, information has always been on point, walking through the process on video calls and knows exactly where to go and what is the next step in the process.

The whole experience has been refreshing, I have worked with many different teams and services, and I am not often impressed but Blend AI and the team have achieved this.

GTC
United Kingdom
About 1 month using the app
August 22, 2024

Outstanding support! This app is incredibly user-friendly, and I've noticed a clear boost in sales since I started using it. Highly recommend!

MURLONG CRES
Norway
5 months using the app
Blend A.I. Pty Ltd replied September 2, 2024

Thank you for the awesome feedback! We're glad to hear you're enjoying the app and seeing those sales boost!

July 18, 2024

Excellent, highly recommend Thiago and the Blend AI app. I like being able to upload my own creative and check up on the ROAS in real time rather than having to rely on an external agency. Thiago was a great help running me through how it all worked and was always on hand to answer any questions or help optimise my ads. I started with Meta ads and have just transitioned my Google PPC ads to Blend from a digital agency.

Mont Laurént
Australia
3 months using the app
Blend A.I. Pty Ltd replied September 2, 2024

Thanks for the fantastic feedback! We're glad you're enjoying the control and seeing results

September 9, 2024

Interface is really easy to use and the team at Blend are always on hand to resolve any issues that may occur.

DONE LONDON
United Kingdom
About 1 year using the app
October 1, 2024

Great team at Blend AI and have personalised service with my own account manager. Highly recommend!

That Sound Game
Australia
7 months using the app
August 13, 2024

Terrible experience. Sales plummeted and our ad spend went very high after we onboarded with Blend. We ended up cancelling due to the poor ROAS. After we cancelled, Blend continued to charge us for their platform and 10% of our adwords spend, even though we weren't using their platform. When we disputed it with Blend, the owner refused to refund us. We had to get our bank to block them from charging. Would not recommend.

Stick on Tiles Australia
Australia
About 2 months using the app
Blend A.I. Pty Ltd replied August 14, 2024

Expectations are a curious thing—set them too high, and nobody's happy. Just to clear the air, sales didn’t plummet; in fact, during your short time using the app, they actually started growing. So while we appreciate the dramatic flair, it's important to set the record straight.

As for the charges, they’re always retrospective because they’re based on your ad spend—this was explained multiple times. And let's not forget, a founder offered to discuss your experience, but you declined.

Nevertheless—wishing you lots of success in your ecomm journey!