Reviews (62)

Overall rating
4.2
Counts per rating level
  • 81% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
April 26, 2024

After huge success using Blend with another online store for our business we decided to try it on another brand. You don't need the budget dollars for an agency and the personal service from the Team is exceptional, nothing seems to be too much bother. Sales have increased and you see results in days not weeks!

maineandcrawford
Australia
About 2 months using the app
December 4, 2023

What an amazing piece of software. It helped us tremendously in building our online presence for our store. If you lack the know how of advertising on-line and don't quite have the budget for an agency, this is definitely a must. One can start with a small budget and still get good returns. We even had to scale back our budget a bit, as there was so much demand for what we were doing.

Galina and her team are great to work with. Very helpful and always willing to make suggestions on suitable content for Ads.

Skullies
South Africa
2 months using the app
Blend A.I. Pty Ltd replied February 5, 2024

Thank you so much for your kind words! We think Galina is pretty good too ;)

August 14, 2024

Das Team von Blend ist hervorragend. Für diejenigen, die nicht auf ADS spezialisiert sind oder keine Zeit haben, sich täglich damit auseinanderzusetzen, stellt Blend die optimale Wahl dar. Man kann alle Sorgen bezüglich ADS an sie abgeben und erhält meist bessere Ergebnisse. Daher ist es ideal für Personen, die die Kontrolle über ihre ADS abgeben möchten.

SEELENLook
Germany
15 days using the app
April 29, 2024

Seamless and very effective Blend has definitely boosted my store's visibility and revenue.

Customer service is top notch as well!

Ceramicahomes
Australia
About 1 month using the app
November 30, 2023

I've been using Blend for over 2 years .. first with my WooCommerce store and now with Shopify after migrating my store. I can't speak highly enough of Blend. It has helped do what so many other people and agencies could not - and the team are always available to help with any questions. Highly recommend it to any ecommerce store that is looking to grow or scale even bigger!

One Six Eight London
Australia
8 days using the app
Blend A.I. Pty Ltd replied February 5, 2024

We are glad to have helped ! onward and upward !

Edited January 8, 2024

We tested Blend AI but unfortunatley didn't get the results anticpated. Team were helpful. We wish them all the best for tor the future

THATSMYOFFICE
United Kingdom
About 1 month using the app
February 23, 2024

Great experience and a great trade secret when it comes not using traditional marketing agencies.

DeskStand™
South Africa
3 months using the app
Blend A.I. Pty Ltd replied March 13, 2024

Thrilled to hear you've had a great experience with us! Keeping those trade secrets fresh and innovative is what we're all about. Thanks for choosing to step outside the traditional with us!

May 24, 2024

The app says it has a Usage fee + 10% of ad spend, but after making you waste a lot of time connecting the pixels, it forces you to install Pulse. There's a 30-day Pulse trial with a cost of $99 monthly, and another called Blend AI with a cost of $150 + 10% of your Ad Spend monthly. People, don't waste your time, it's misleading advertising on Shopify, I do not recommend it, you cannot trust liars.

Merkanny
United States
32 minutes using the app
Blend A.I. Pty Ltd replied May 27, 2024

Thanks for your feedback. Let's clear up a few things:

Fee Structure: Our app page and website both clearly state that there's an Access fee + 10% of your ad spend to use Blend. This info isn't hidden anywhere.

Pulse Tool: Pulse is optional. You can unselect it anytime you want. We offer it for free initially because it has been proven to boost ad performance, but you're not forced to use it. If you don’t want it, just unselect it.

We don't think there's anything misleading here. Feel free to check out reviews from our happy customers to see what they think.

We'd still be happy to chat and make sure you understand everything, and see if we can offer some guidance - Our team has already reached out to you :)

December 18, 2023

As a new clothing brand, I was excited to establish a unique identity rather than resorting to random dropshipping, and after researching various Shopify apps, I decided to give Blend a try. However, my experience with Blend has been less than satisfactory.

My initial enthusiasm quickly waned when I felt that Blend did not consider my status as a new brand worthy of their assistance. It was disheartening to realize that, despite my aspirations to create something original, the app seemed more inclined to support established brands rather than helping emerging ones.

The major setback was the perceived lack of support for new brands. Blend seemed to dismiss my endeavors, and the impression was that unless you're already a successful or well-known entity, you might not receive the attention or assistance you need. This attitude was a letdown, especially considering the emphasis many platforms place on supporting entrepreneurship and fostering growth.

While I acknowledge that Blend may work well for others, particularly those with more established brands, the disregard for newcomers like myself was disappointing. As a business owner, I believe in reciprocal relationships, and it's disheartening when an app doesn't see the potential for growth in a new brand.

In conclusion, Blend may be a suitable choice for certain businesses, but if you're a new clothing brand looking to create your own identity, be prepared for potential challenges and a lack of support from this app. I hope that Blend reevaluates its approach to accommodate the diverse needs of all businesses, regardless of their stage of development. As for me, I'll be exploring alternative options that better align with my vision for success.

Jubilant Bay
United States
About 1 hour using the app
Blend A.I. Pty Ltd replied March 13, 2024

We genuinely appreciate your feedback and are sorry to hear your experience didn’t meet your expectations.

We are committed to supporting brands of all sizes, new or established, with the same level of enthusiasm and assistance. Sustainable store growth, especially for stores operating under dropshipping models, can be challenging.

Additionally, we noticed that your website is currently offline, which might have affected your experience. We’re here to help brands shine and would love to re-evaluate how we can support your unique journey.

March 5, 2024

Super helpful for onboarding and getting you started.

Slowtide Aus
Australia
30 minutes using the app