Reviews (59)

Overall rating
4.2
Counts per rating level
  • 80% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
May 24, 2024

The app says it has a Usage fee + 10% of ad spend, but after making you waste a lot of time connecting the pixels, it forces you to install Pulse. There's a 30-day Pulse trial with a cost of $99 monthly, and another called Blend AI with a cost of $150 + 10% of your Ad Spend monthly. People, don't waste your time, it's misleading advertising on Shopify, I do not recommend it, you cannot trust liars.

Merkanny
United States
32 minutes using the app
Blend A.I. Pty Ltd replied May 27, 2024

Thanks for your feedback. Let's clear up a few things:

Fee Structure: Our app page and website both clearly state that there's an Access fee + 10% of your ad spend to use Blend. This info isn't hidden anywhere.

Pulse Tool: Pulse is optional. You can unselect it anytime you want. We offer it for free initially because it has been proven to boost ad performance, but you're not forced to use it. If you don’t want it, just unselect it.

We don't think there's anything misleading here. Feel free to check out reviews from our happy customers to see what they think.

We'd still be happy to chat and make sure you understand everything, and see if we can offer some guidance - Our team has already reached out to you :)

June 11, 2021

This not just an APP you have a TEAM driven to help your business succeed. They did a huge amount of "back end" work in our Google account & within 2 weeks the results started rolling.

Savvy Touch
New Zealand
Over 3 years using the app
Blend A.I. Pty Ltd replied July 20, 2021

We're so happy that the Blend product feed has helped solve your issues. It's been a pleasure helping you scale to international markets and see your sales increase over the same time!

October 5, 2021

Great and easy-to-use app. Helped us to increase store sales. Great team with regular monthly follow-up.

NativeNeem
New Zealand
About 3 years using the app
Blend A.I. Pty Ltd replied October 6, 2021

We are so glad to hear Blend is performing for you!

September 30, 2021

I have been using blend for almost a year now. They are a very skilled, workable, and friendly team. I can pick up my phone and call my ads manager anytime and he is always there to assist and clarify. They make good suggestions and follow the old school way of your business is my business and your growth is our growth kind of way.

Oakywood Goods
Australia
Over 2 years using the app
May 16, 2023

Blend is AMAZING! I have been using Blend since 2021 and I love everything about this platform. The onboarding process and customer service is incredible, Michael the co-founder always ensures my ads are running smoothly and the care factor from Blend is unmatched. Unlike big marketing agencies that don't actually care about small businesses, Blend is great because they actually care and want your business to succeed. You can set your daily budget as low as you like and increase it based on results. I love how I can design my own ads and upload them in a matter of seconds. Highly recommend Blend to anyone who is wanting to grow their online business!

Olivia Jean
Australia
About 2 years using the app
February 23, 2024

Great experience and a great trade secret when it comes not using traditional marketing agencies.

DeskStand™
South Africa
3 months using the app
Blend A.I. Pty Ltd replied March 13, 2024

Thrilled to hear you've had a great experience with us! Keeping those trade secrets fresh and innovative is what we're all about. Thanks for choosing to step outside the traditional with us!

July 17, 2021

Using this app has enabled me to considerably grow my online business. I received a lot of support when setting everything up and Angel has been great to deal with. Hands down one of the best business decisions I have made.

Fetch
Australia
Almost 2 years using the app
Blend A.I. Pty Ltd replied July 20, 2021

It's great to have helped you expose your products to new customers and establish a strong online presence - we enjoy working with you too!

February 13, 2023

Hi, We have been using Blend for five months across three sites. Their service is top end and the increase in traffic continues to grow. Highly recommend Blend. Top Class!

Premium Tools
Australia
Over 1 year using the app
October 11, 2022

Definitely getting better ROAS since installing the app. Dean has been super helpful in getting us up and running and is great support.

POISON ARROW RETRO
Australia
Over 1 year using the app
April 27, 2021

I am loving this app! It's helped my small store be noticed and has increased sales greatly. One less thing for me to do, learn or strategize in my business. It is a pleasure dealing with the team as they are helpful and thoughtful in the strategies to maximise results for my ad spend.
I would recommend.

Adoremat
Australia
Over 1 year using the app
Blend A.I. Pty Ltd replied July 20, 2021

Thanks for the review! We love your products and are just glad that more and more people are learning about them too