Reviews (59)

Overall rating
4.2
Counts per rating level
  • 80% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
July 22, 2023

For once marketing that works within a cost effective framework. We found Blend to be great team and Galina especially helpful and Michael an obvious smart guy who knows what he doing and happy to take on modest budgets and work up rather than risking big investments from the start..They have managed to return ROARS 10x plus consistently and the marketing seem to be going from strength to strength even in our seasonally quieter periods which up to now has been the period we have used their services so really looking forward to the busier end of year using this platform as an integral part of our online marketing .

No tickets required here communication really good either by phone, email or google teams meeting cant recommend higher with our experience so far.

hopofurniture
United Kingdom
3 months using the app
January 26, 2023

Excellent service and results. Very helpful when getting up and running. Getting great results. Would recommend.

Smart Kids
United Kingdom
3 months using the app
February 15, 2023

We have been using Blend for nearly three months, we were previously using another automated system and getting very poor ROAS with no support. In the last month Blend has really shown great fruition and is generating a lot of traffic and sales at a very reasonable Cost per Acquisition particularly on Facebook, which I thought had died since iOS14 updates.

Support has been really good with an amazing initial introduction by Dean and we also receive a video each month summarising what is happening with the campaign and pointers to scale from Fiona, to be honest we have not even actioned these pointers yet as we wanted to give it three months. We're looking forward to new growth this year now with the help of Blend.ai

Brownie Heaven
United Kingdom
3 months using the app
December 4, 2023

What an amazing piece of software. It helped us tremendously in building our online presence for our store. If you lack the know how of advertising on-line and don't quite have the budget for an agency, this is definitely a must. One can start with a small budget and still get good returns. We even had to scale back our budget a bit, as there was so much demand for what we were doing.

Galina and her team are great to work with. Very helpful and always willing to make suggestions on suitable content for Ads.

Skullies
South Africa
2 months using the app
Blend A.I. Pty Ltd replied February 5, 2024

Thank you so much for your kind words! We think Galina is pretty good too ;)

May 25, 2023

Such a lovely company to work with... Explain everything really well and go over everything in great detail and point out the areas that need improving. They create a very caring relationship towards your business. Very happy with our ROAS over the past month and look forward to a growing relationship in the future with our ads campaign. Big shout out to Galina for looking after us :)

Rock Lobster Jewellery
United Kingdom
3 months using the app
February 20, 2023

we are amazed of this app, service, everything, I considered my self a good marketer and this is great !

KitchenMax Store
Mexico
2 months using the app
Edited January 8, 2024

We tested Blend AI but unfortunatley didn't get the results anticpated. Team were helpful. We wish them all the best for tor the future

THATSMYOFFICE
United Kingdom
About 1 month using the app
October 7, 2021

My experience with Blend so far is very positive. They are communicative and provide great customer service. They have given me the confidence to push my online store in the digital marketing space. I am looking forward to watching the progress..

ELLE Intimates
Australia
About 1 month using the app
July 29, 2021

We installed this tool and we really wanted to work with them. We had bad experiences with other agencies in the past, so I hoped that Blend would meet our needs. They set up 2 Google Ads campaigns and the problems started ...
1. Google Shopping - almost $ 4 per click. Pretty expensive, isn't it?
2. Product Feed - They could not work with our product feed because they advertised the wrong product price when we launched "SALE". So obviously we couldn't beat up our competitors. The difference was about 30%.
3. Call - I am so busy running 2 companies in 2 countries and studying my master at UNI. I also prefer to be contacted via email rather than 1h call and keep everything in a written form. Then people can't lie, they forgot something or didn't say etc. Because I refused to have a call with them and wasted 1h while all these issues could be sorted out via email, they just cancelled our contract. Because of a call? While we have been running Ads for 2 weeks? That could be managed much sooner.
4. Updates - All of these issues should be resolved before running any campaign. So we burned the money for nothing. Why didn't they come to us earlier, there were problems with our campaigns? Nobody cared. It seems like.
5. Contacts - Everything they asked we did in a minute. They emailed us what should be done from our side and we did it in a minute. Once they cancelled our contract nobody contacted us back.

Guru Muscle
Australia
17 days using the app
Blend A.I. Pty Ltd replied July 29, 2021

@Guru Muscle, the entire team was committed to helping you - we even analysed previous campaigns over the last year to identify issues - all at no cost to you. We like to be in touch with our clients and communicate at every step, working as a team to ensure the best results -- we are sorry that in this instance you were too busy to work with us. Good luck with your future campaigns.

November 30, 2023

I've been using Blend for over 2 years .. first with my WooCommerce store and now with Shopify after migrating my store. I can't speak highly enough of Blend. It has helped do what so many other people and agencies could not - and the team are always available to help with any questions. Highly recommend it to any ecommerce store that is looking to grow or scale even bigger!

One Six Eight London
Australia
8 days using the app
Blend A.I. Pty Ltd replied February 5, 2024

We are glad to have helped ! onward and upward !