Reviews (59)

Overall rating
4.2
Counts per rating level
  • 80% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
August 12, 2021

great app and personalised amazing service - highly recommended compared to agencies this app will save you alot money and deliver great roi

endurancetreadmills
Australia
8 days using the app
Blend A.I. Pty Ltd replied September 25, 2021

So happy that you are taking full advantage of our app and the team's service. Thank you for your review!

May 16, 2023

Very helpful. Great results.

Smart Kids NZ
New Zealand
7 days using the app
September 24, 2021

Flakey and won't install - Throws security errors from your Google Adwords account. Contacted the developer a fews days ago - not response. Shopify really should do a better job of vetting these apps. Very suspicious and clearly not ready to launch this app - beware!

The Swift Fly Fishing Company - Epic Fly Rods
New Zealand
2 days using the app
Blend A.I. Pty Ltd replied September 25, 2021

Hi Swift Fly, we tried to get in touch with you via email and explain how Blend works. Unfortunately, you have not replied. Many stores are using Blend to successfully manage ads and increase revenue. If you decide to change your mind you can reply to our email. Best of luck - Blend

May 13, 2023

i connected my account, not sure what is happening in the background. there is no control to adjust the campaign. no response from customer care.

Sunday Shopy
New Zealand
About 12 hours using the app
March 5, 2024

Super helpful for onboarding and getting you started.

Slowtide Aus
Australia
30 minutes using the app
December 18, 2023

As a new clothing brand, I was excited to establish a unique identity rather than resorting to random dropshipping, and after researching various Shopify apps, I decided to give Blend a try. However, my experience with Blend has been less than satisfactory.

My initial enthusiasm quickly waned when I felt that Blend did not consider my status as a new brand worthy of their assistance. It was disheartening to realize that, despite my aspirations to create something original, the app seemed more inclined to support established brands rather than helping emerging ones.

The major setback was the perceived lack of support for new brands. Blend seemed to dismiss my endeavors, and the impression was that unless you're already a successful or well-known entity, you might not receive the attention or assistance you need. This attitude was a letdown, especially considering the emphasis many platforms place on supporting entrepreneurship and fostering growth.

While I acknowledge that Blend may work well for others, particularly those with more established brands, the disregard for newcomers like myself was disappointing. As a business owner, I believe in reciprocal relationships, and it's disheartening when an app doesn't see the potential for growth in a new brand.

In conclusion, Blend may be a suitable choice for certain businesses, but if you're a new clothing brand looking to create your own identity, be prepared for potential challenges and a lack of support from this app. I hope that Blend reevaluates its approach to accommodate the diverse needs of all businesses, regardless of their stage of development. As for me, I'll be exploring alternative options that better align with my vision for success.

Jubilant Bay
United States
About 1 hour using the app
Blend A.I. Pty Ltd replied March 13, 2024

We genuinely appreciate your feedback and are sorry to hear your experience didn’t meet your expectations.

We are committed to supporting brands of all sizes, new or established, with the same level of enthusiasm and assistance. Sustainable store growth, especially for stores operating under dropshipping models, can be challenging.

Additionally, we noticed that your website is currently offline, which might have affected your experience. We’re here to help brands shine and would love to re-evaluate how we can support your unique journey.

February 8, 2021

I have been using Blend for the past couple of months and have been extremely happy with the results but even more so with the commitment, knowledge and expertise that Dean and Michael have delivered. Our ROI has increased, ad spend is reduced, and I also feel that my budget is being put to better use. Dean and Michael have been very approachable and have provided help, service and knowledge whenever required. I would highly recommend Blend.

STM Snow Surf Skate
Australia
18 minutes using the app
February 3, 2021

Blend has revolutionised the way we manage our ad spends. It is an extremely powerful tool and provides clarity on our return on investment for each advertising channel. Facebook ROI has doubled and now we have the confidence to spend aggressively on Google ads.

Future Classics Furniture
Australia
1 minute using the app
May 1, 2024

Saltwater Picnic Co.
Australia
6 months using the app