Reviews (13)
If you want to deal with no way to contact anyone, no support, missing funds, people who dont respond to emails for weeks, talk in circles, then this app is for you.
Hi there. It sounds like your experience seems to have fallen short of the support Shopify and the Melio team would normally offer, so thank you for your continued patience while we work to get you and your business back on track.
Issues around missing funds are a priority for our team to investigate and usually call for the expertise of our higher technical support teams. While we strive for a fast turnaround time, some issues require deeper analysis and there may be a back and forth between you and our support team.
Feedback is so important to us, so do please reply to your existing email thread with our support team so we can discuss your case further. Thank you for taking time to share your thoughts with us!