ReturnGO Returns & Exchanges

Name: ReturnGO Returns & Exchanges
Brand: ReturnGO
Rating: 4.9 (363 reviews)

Reviews (363)

Overall rating

4.9

Counts per rating level

96% of ratings are 5 stars
347
3% of ratings are 4 stars
10
0% of ratings are 3 stars
1
0% of ratings are 2 stars
1% of ratings are 1 stars
5

All reviews

November 1, 2024

I had uninstalled it, but it's keeps charging the fee, can anyone help to solve it? it keeps charging for a year while I uninstalled it a year ago...

DIMA EYEWEAR

Hong Kong SAR

11 months using the app

ReturnGO replied November 7, 2024

Thank you for bringing this to our attention. According to both our records and Shopify's, it appears the app wasn’t uninstalled from your Shopify admin. However, we understand that you haven’t been using it, and we’re here to help resolve this matter to your satisfaction.

We’ve tried reaching out over the past few days, as we’re committed to finding a solution that works for you. Please let us know a convenient time for us to discuss this further, and we’ll work together to address the charges.