Reviews (29)
The Support team doesn't answer. I need help to cancel my subscription. I have been charged while I have uninstalled the application ans was not using it. So I need help to cancel the subscription, send multiple messages to the support team but there is no answer.
Hi, we did receive your enquiries and did reply to them, please check your junk folders incase the response has gone in there. We definitely did replied before you left this review.
To cancel a subscription to a Shopify app simply uninstall it from your store and you will no longer be charged. You can uninstall an app by going to settings then "Apps and sales channels" and uninstalling your apps there.
If you require any further assistance please just ask. Please add our email to your contacts if our emails are going to your junk mail apps@modmedia.com.au