Reviews (29)

Overall rating
4.1
Counts per rating level
  • 83% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 14% of ratings are 1 stars
March 20, 2025

The app is very easy to use and fits for purpose! Also the customer service is very good, always replying back in a timely manner and fixing any issue that might come up.

Rachel Riley UK
United Kingdom
About 4 years using the app
July 22, 2019

The app functions well, the team is very helpful in fixing any minor issues that comes up. Will reach out again if anything breaks.

Goldsheepclothing
United States
Over 4 years using the app
August 11, 2021

Very great customer service in terms of fixing issues that rise! Great way to layout unlimited lookbooks.

BOY MEETS GIRL USA
United States
Over 3 years using the app
Edited October 6, 2020

Highly recommend! The Mod Media team are great to work with and go beyond to find design solutions to fit your requests

We Are Kindred
Australia
Over 1 year using the app
September 27, 2017

Très satisfaite de l'application
Simple d'utilisation

Made In Sens
France
About 1 year using the app
November 20, 2017

I love this app! You can create a professional catalog quickly and it is very easy to use. On top they have the best customer service. They actually contacted me within seconds and fixed a problem that wasn't even related to their app.

Aede
United States
About 1 year using the app
April 3, 2017

Awesome app and great support team!

Sunnylifesydney
Australia
9 months using the app
November 18, 2015

Vey cool app with great support! I excited to see how customers respond.

Stirling Shoes
United States
8 months using the app
May 17, 2017

Great app, displays the lookbooks perfectly! Also a great team that supports you every time you have a question/issue. Thanks!

Jarlo
United Kingdom
8 months using the app
October 29, 2015

A NOTE OF CAUTION: We've been using Lookbook since April and while it is seemingly easy to use, be wary of SERIOUS bugs and developer issues. We were hoping that by now many of these bugs would've been fixed as there aren't many options for Lookbook apps, but they are still ongoing and the support team is zero help. We have gotten multiple customer complaints about the functionality of the app, lost sales and wasted huge amounts of time trying to work with team members ****** and ****** to get these things sorted. Be aware that the team is out of Australia and they WILL NOT make an effort to work with you outside their very limited hours.

***If you are trying to use this app in the UNITED STATES: for some reason there are many more issues that their team is unable to see or fix. We had to send them videos of it happening and even still they don't know what to do. While it's a nice app in theory, it's still in the early stages of development and definitely NOT worth $29/month. Just make sure you test absolutely everything before making public to your customers (and have your own IT team available to help when things go wrong).

Shopugp
United States
6 months using the app