Reviews (9)

Overall rating
4.3
Counts per rating level
  • 56% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 22% of ratings are 2 stars
  • 22% of ratings are 1 stars
All reviews
November 23, 2024

I have several stores and the app worked great until this last store. Completely greys out the variants if it isn't available in the selected size or color and won't let you choose any other available options at all. Extremely frustrating. Tested this out in my other store and the problem is not there at all. Don't know what to do to get rid of this bizarre bug except disable the app completely which I've done and it immediately corrected the issue. Show variants IS SELECTED ALREADY, so that is not the issue. Please help! Email at jim_unltd@yahoo.com

JIM Unltd Clothing
United States
About 3 hours using the app
Prime Labs replied December 2, 2024

Hi, we are sorry for any confusion and have reached out to resolve this issue. For clarification, our variant selectors follow Shopify's inventory rules. If there is no stock and the variant is not allowed to be sold past it's inventory, the variant will be disabled. We look forward to your response!