Upatra: Bulk Fulfill CSV

Upatra: Bulk Fulfill CSV

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Reviews (92)

Overall rating
4.5
Counts per rating level
  • 85% of ratings are 5 stars
    78
  • 3% of ratings are 4 stars
    3
  • 1% of ratings are 3 stars
    1
  • 1% of ratings are 2 stars
    1
  • 10% of ratings are 1 stars
    9
All reviews
January 10, 2025

The app was working well, but suddenly, it stopped working. The customer service never replies to my emails. I would say, do not install this app.

Forno vendors US
Canada
3 months using the app
Upatra replied May 16, 2026

Hi Forno vendors US team,

I'm sorry — twice over. First that the app stopped working on you without warning, and second that our support never got back to you. Neither is acceptable, and we've restructured how tickets are handled so emails no longer fall through the cracks.

Most "suddenly stopped working" reports we've seen recently trace back to a Shopify permissions/scope change or a tracking URL config that needs refreshing — usually a quick fix once we can see the shop. Could you email support@upatra.com with your store URL and roughly when the issue started? I'll personally take the ticket and reply same-day.

We'd really appreciate the chance to get you back up and running.

— Steve, Upatra