Reviews (79)
It hasn't updating orders since November, tried re.syncing.etc .
Can someone from the app fix for me please ?
Thank you for your review and sorry to hear that you have been having issues with orders importing.
I'm pleased to report that we fixed this issue for your account last week and have verified that orders are now importing again in to your Click & Drop account.
If you have any further problems with your Click & Drop Shopify integration please first refer to the following Shopify help pages:-
https://help.parcel.royalmail.com/hc/en-gb/articles/115001447813-How-to-integrate-your-Shopify-store
https://help.parcel.royalmail.com/hc/en-gb/articles/360008874693-Troubleshooting-your-Shopify-Integration
If you still have issues after using these guides please don't hesitate to contact our support team at clickanddropsupport@royalmail.com for further assistance.
Once again sincere apologies for the issues you have been having.
Regards,
The Click & Drop Team.