Reviews (24)

Overall rating
3.1
Counts per rating level
  • 42% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 8% of ratings are 2 stars
  • 33% of ratings are 1 stars
All reviews
February 19, 2025

Terrible company, terrible people, terrible support. We begrudgingly use them because they offer access to some decent rates with several parcel companies, but we expect absolutely nothing in the way of support from them; and I say this as a VIP customer who receives preferential support. These guys are leeches, bottom of the barrel scum.

yoyelo.co.uk
United Kingdom
About 6 years using the app
Parcel2Go.com replied February 20, 2025

Good afternoon,

Thank you for reaching out. I’m sorry to hear about the difficulties you’ve experienced with Parcel2Go. Please know that this is not typical of our services, and we are committed to resolving the issue as quickly as possible.

A member of our Customer Relations team has been assigned to your case and will be reaching out to you shortly to gather more details about your experience. Rest assured, we take all customer feedback seriously and are dedicated to finding a resolution promptly.

We appreciate your patience and look forward to assisting you further.

Regards,
George