Sami Product Labels & Badges

First of all, we are truly sorry to hear that your experience with our app did not meet your expectations and caused you inconvenience.

We highly value customer feedback, as it presents an opportunity for us to improve our service. Therefore, we sincerely apologize for the support you had had with our support agent and any other inconvenience they may have caused while using the app.

However, the label you want us to help you remove, it's actually from your theme. We surely can help you hide it but we need to access your admin page to do it since this is a matter related to your theme code as well..

If possible, I really hope you can reconsider and reinstall our app so we can continue supporting you with the app functions.

Once again, we're truly sorry for everything. We really hope to have the opportunity to serve you better if possible.