Booking App Schedule Cowlendar

I installed the app last week, the free version for now. I added an item to my store to act as the first booking option, but couldn't get the item to show up, or the calendar to show up. I used the chat option to talk to their customer service and within seconds, Theo jumped in and helped me! He was incredible - heard my issue and offered to join as a collaborator to fix the issue. I am so excited to get to know more about how to use this app simply because I KNOW if I have issues they will be easy to resolve! This is such a rare gem. Customer service is almost unheard of these days. This made me so very happy! Thank you for this!