Etsy Integration ‑ DPL

Firstly, I don't write reviews unless my expectations have been exceeded, and this app and customer service have BOTH exceeded my expectations!

THE APP

The app has clearly had a lot of tuning done to it to make it a smooth operator. In this case, 'set it and forget it' is a true slogan that actually works! Once you spend a little time going through the tabs and understanding what your preferences are, it is a simple app to understand and not a fragmented, frustrating learning curve many apps put you through. I would go as far as to say, it's a refreshing and enjoyable experience to have had.

CUSTOMER SERVICE

I had the help and assistance of the most patient and polite man called RONEX. He is more than worthy of a special mention as he tackled my onslaught of questions and talking. Calmly and patiently, Ronex walked me through every tab to see if I had all my settings correct according to what I wanted, but also according to the requirements of the app to work as smoothly as it does and sync correctly with my Etsy shop. All things are working like a dream, so thank you to you Ronex.

My 5 star experience is not everybody's experience, and won't be everybody's experience, but we all have to deal with apps for just about every facet of building and running a business nowadays. I can honestly say, this app is well put together, the developers and customer service department know what you're trying to achieve and help you without the frustration and hard work.

Very well done DPL, keep up the excellent work!!