Aris Product Options, Variants

As long as simple customizations are performed, it works ok. There are some common sense things that should be different, but for basic use, it works out of the box. Support team is willing to help most times, and they do some backgound work to make your theme work fine.

HOWEVER
I've had at least 3 times in the past year where my customizations changed behavior silently and we only noticed when customers complained.

Live Preview is a joke. It is a MVP at most. As soon as you try to do some real world customization preview you hit a wall of limitations. We decided to stop using the feature completely.

Again, the support is very willing to help and they do follow on most of the reported annoyances and limitations, but we're at a point where we need something that does not feel so patchy.

When you suggest a feature, it will mostly get ignored, or you will be presented with a development fee which does not usually make much sense. I asked for a very complicated "sort options A-Z" so we could sort our option sets instead of manually draggin them around in the list. One year later we're still dragging option sets to sort them manually.

Translations used to require CSV export, translation and import. Now you can do them manually in the app, but there's no option to do it linking a third party LLM API key or similar.

Again, it is starting to lag behind others. When it launched it got very quickly on par with other competing aps, but not it is no longer in the first line in terms of features.