Reviews (3,116)
They contacted me to resolve everything and refunded me immediately.
Customer support is 10/10 — very responsive and truly cares about their users. I highly recommend this app!
M
We're sorry to hear about your experience. ReConvert charges based on your total order volume, not the number of upsells, and this usage-based pricing is clearly outlined in our app listing and confirmed during the Shopify billing authorisation process.
We didn’t receive any support outreach prior to uninstall, so unfortunately we had no opportunity to clarify or assist before this review was posted.
We take feedback seriously and remain available to resolve any misunderstanding or technical issue directly.
I have reached out to you directly (phone number we have seems to be incorrect, so I'm emailing you and sending you an Instagram message, M)
Avraham
Director of Customer Success
ReConvert
