Reviews (5)
Overall rating
3.2
August 18, 2025
Sent 3 messages requesting support and still no reply. Useless.
Kahuna Kids
Portugal
14 days using the app
Think Orange replied
August 19, 2025
Hi there. I’m really sorry for the frustration here. We take support seriously and are concerned we didn’t see your messages. We searched our inboxes and phone logs but couldn’t find any request under your store name/email, so something likely went wrong in delivery. We’ll be adding extra monitoring and a fallback inbox to prevent this.
Please email info@thinkorange.pt and we’ll prioritize your case today. Thanks for giving us the chance to make this right.