Catalog Maker by EasyCatalog

At first I thought it was great. And then I had problems with it not saving. I will go in and spend 30 minutes or more adding images and text (for items not on my online store) and then I save it. Watch it say saved. But, when I go back in later all of the work I did is gone. I've probably lost at least 3 hours of work so far. Getting very frustrated and using the chat system to request help does not seem to work.