Upsell.com ReConvert Bundles

I downloaded the app and within seconds Saumya had sent a message making sure i didn't need anything. After I explained I downloaded hoping to fix my conversion problem, she volunteered to take a look at my site to see if she could find anything. I was actually quite surprised for her to do that, considering many places want to throw an extra $100 to the invoice. Which I get, but it was refreshing to experience a friend before customer way of doing business first hand. If that makes any sense.