Upsell.com ReConvert Bundles

Upsell.com ReConvert Bundles

Reviews (2,808)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
All reviews
September 13, 2025

Still being charged despite having uninstalled the app

Ziveko
Spain
Almost 5 years using the app
Upsell.com ex ReConvert replied September 14, 2025

Hi Alejandro

I'm so sorry to hear this - I'm not sure what happened here as it is not possible that the app could continue to charge you after uninstalling (unless there was an annual plan perhaps that was managed outside of Shopify?)

In any case, I'm here to help and we will resolve whatever issue you have had. I can also see you're a long-term valued customer of ours and I want to do whatever I can to make this right.

Please come back to me asap so we can resolve!

Avraham
Director of Customer Success
ReConvert