Reviews (282)

Overall rating
4.4
Counts per rating level
  • 88% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
All reviews
September 16, 2025

We had this app active for a while and only ran into problems. Sometimes updates had to be triggered manually, sometimes we had to reconfigure the settings completely. But the worst part was a serious consent mode issue: after users clicked accept or decline on the cookie banner, the pop-up showed up again on every page change. Our conversion rate dropped from 7% to 2% because of this endlessly repeating banner. There was no way to pause or even disable it temporarily. For me, this app is absolutely not recommendable!

PP-Berlin
Germany
Over 2 years using the app
complianz replied September 17, 2025

We're very sorry to hear of your issues with our app! It definitely sounds like something went wrong during an app update on your shop. Have you tried contacting our support team to get the issue(s) resolved? We respond within a business day and will do anything to get your shop and cookie banner back to its desired state.