Omega Twitter Pixel,Conversion
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (55)
After trying this app, I don't understand how there aren't any other ratings less than 5 stars. The data being sent to X is riddled with errors (incorrect prices, "NaN" being passed as the order value, no server events for an action, too many server events for an action, etc) and the ads attribution that results from it is worse than just the X pixel alone. Somehow the X browser pixel itself can attribute sales to a given campaign better than this app's server side attribution which should never be the case and entirely defeats the purpose of having an app like this.
Hello,
Thank you for taking the time to share such detailed feedback. My name is Kaylee, and I'm the customer support team leader.
I am truly sorry to hear about the frustrating experience you've had with our app. The data integrity issues you described—such as incorrect prices, "NaN" values, and server event discrepancies are completely unacceptable and go against the reliability we strive to provide. The purpose of our app is to improve attribution, not complicate it, and we have clearly failed to deliver that for you.
Your review has been escalated to our lead developer, who is currently investigating the root cause. While our initial tests haven't replicated these specific errors, we are taking your report very seriously. We know that external factors, like reporting delays from platforms such as X, can sometimes cause temporary issues, but we need to investigate your specific case thoroughly.
The results you're seeing are not the standard we aim for, and we are committed to making this right. We would be grateful for another chance to prove our app's value. Our support team is available to work with you one-on-one to diagnose and resolve this. Please reach out to us at support@omegatheme.com or you can reply to our support thread so we can assist you immediately.
We are confident we can get this working correctly for your store.
Best regards,
Kaylee
Customer Support Team Leader