Reviews (23)
They hijaacked orders from other suppliers. Cancelled them without my authorization.
Dear customer, we apologize for the inconvenience caused. Our team has identified that your order cannot be synced to the fulfillable state because it has been marked "fulfilled" in your Shopify store already. As a precaution to protect your rights, our system has moved the order to the cancellation list to prevent any accidental duplicate payments. If the order has not been fulfilled by other suppliers and you still require TeemDrop to fulfill it, please kindly manually adjust the Shopify order status to "unfulfilled" and finalize the payment on TeemDrop. Your agent has reached out via email with step-by-step guidance—we recommend checking your inbox at your earliest convenience to resolve this efficiently. Thank you for your understanding and cooperation.