Reviews (123)
Overall rating
4.1
November 6, 2025
The app has no support system in place, it's just emails giving you useless updates. We unfortunately subscribed to the annual plan and it's been a very bad experience using WATI.
I hope we get our money back or someone could atleast come on a call and help us set things us.
Anyway, can't recommend an app with such poor support
The Malwa Story
India
About 1 month using the app
WATI: WhatsApp Team Inbox replied
December 2, 2025
Hi there,
We're so sorry to hear you didn't have a great experience with Wati. This is not what we want our users to go through.
If you can provide more details about your experience, I would be happy to look into it and help you out. Here's my personal email: parth@wati.io.
Looking forward to hearing from you.
- Parth from Wati