Reviews (125)
Overall rating
4
November 6, 2025
The app has no support system in place, it's just emails giving you useless updates. We unfortunately subscribed to the annual plan and it's been a very bad experience using WATI.
I hope we get our money back or someone could atleast come on a call and help us set things us.
Anyway, can't recommend an app with such poor support
The Malwa Story
India
About 1 month using the app
WATI: WhatsApp Team Inbox replied
December 2, 2025
Hi there,
We're so sorry to hear you didn't have a great experience with Wati. This is not what we want our users to go through.
If you can provide more details about your experience, I would be happy to look into it and help you out. Here's my personal email: parth@wati.io.
Looking forward to hearing from you.
- Parth from Wati
