Reviews (24)
first time using the app and have been waiting 30 mins for the discount to be activated while all other apps action this immediately.......... #SLOW
Hi there!
I understand your frustration with the processing time and appreciate your patience.
For your sale with 956 variants, the processing took about 17 minutes, which aligns with our standard speed of approximately 1 second per variant. Our app updates prices directly in Shopify's backend, and Shopify's API rate limits control how quickly apps can make these changes to product (variant) prices.
To ensure smoother sales activation, we recommend:
- Scheduling sales to start a bit earlier than your target time
- If running multiple sales, staggering their start times to avoid queuing
We'd love to help ensure your next sale runs smoothly. Please reach out to our support team at support@nexusmedia-ua.com, and we'll do our best to assist you and answer any questions.
Best regards,
Dmytro | NexusMedia product team