Reviews (10)
Bad experience ever:
Products purchased through the dropshipping service are cancelled after 15 days (the time they claim is necessary to prepare the order) due to lack of stock.
And what do they offer? "Credit to spend on further purchases."
What does this mean? Creating liquidity with third-party money without being entitled to it.
If a product is missing, it should be refunded immediately, not after 15 days. And if you are so disorganised, you should offer a refund and not credit in the bdroppy Wallet.
This demonstrates the total bad faith of this service.
Furthermore, no account is taken of the reputational damage caused to the dropshipping partner, who will be forced to cancel their customers' orders.
After much insistence (and a wasted day's work), I receive an email telling me that they will issue a refund to the original payment method next Tuesday.
In 2025, arranging a transfer or refunding the payment method from which it was received is something that can be done in a minute (and anyone offering themselves as an e-commerce service provider should know how to do it).
Terrible service and completely dishonest.
We are truly sorry for what happened — this is absolutely not the level of service or collaboration we aim to provide to our resellers.
We recently started working with a new supplier and, unfortunately, some internal processes still need to be fully optimized. Although we placed orders only for products the supplier had confirmed as available, when the merchandise arrived several items were missing. This resulted in an unexpected issue that caused not only inconvenience for our resellers, but also economic and reputational damage for us.
Our standard procedure in these cases is to issue store credit for the missing items, allowing our B2B partners to use it toward future orders. However, in your specific case, we understood your request and processed a full refund for the cancelled orders directly to your original payment method on December 9th. Depending on your bank, refunds may take 5–10 business days to appear on your card.
We sincerely apologise for the inconvenience and frustration this situation has caused. We are actively working to prevent similar issues in the future and to offer a smoother, more reliable experience to all our resellers.
