BDroppy Fashion Dropshipping

Bad experience ever:
Products purchased through the dropshipping service are cancelled after 15 days (the time they claim is necessary to prepare the order) due to lack of stock.
And what do they offer? "Credit to spend on further purchases."
What does this mean? Creating liquidity with third-party money without being entitled to it.
If a product is missing, it should be refunded immediately, not after 15 days. And if you are so disorganised, you should offer a refund and not credit in the bdroppy Wallet.
This demonstrates the total bad faith of this service.
Furthermore, no account is taken of the reputational damage caused to the dropshipping partner, who will be forced to cancel their customers' orders.
After much insistence (and a wasted day's work), I receive an email telling me that they will issue a refund to the original payment method next Tuesday.
In 2025, arranging a transfer or refunding the payment method from which it was received is something that can be done in a minute (and anyone offering themselves as an e-commerce service provider should know how to do it).
Terrible service and completely dishonest.

Mon expérience a été très frustrante.
Delais de preparation commande +15 jour + delais de livraison 4-8 jours c'est pire que Chine.

Titre : Promesses non respectées et manquements contractuels répétés

Je partage cette expérience afin d’informer objectivement d’autres professionnels.

Plusieurs engagements présentés lors de la souscription n’ont pas été respectés :

Promesse de service opérationnel

Le service était présenté comme une solution de dropshipping fonctionnelle et stable.
En réalité, j’ai rencontré des problèmes de synchronisation produits, des incohérences de stock et des erreurs de prix impactant directement mon activité.

Promesse de fiabilité logistique

Les délais de livraison annoncés n’ont pas été respectés.
Les retards ont entraîné des difficultés avec mes propres clients, sans communication proactive ni solution rapide.

Promesse de support réactif

Le service client s’est révélé lent et peu efficace.
Les réponses manquaient de clarté et les problèmes ont été prolongés inutilement.

Politique de remboursement

Une commande annulée n’a pas été remboursée sur le moyen de paiement initial.
Un crédit interne a été imposé sans accord préalable, ce qui ne correspond pas aux standards attendus.

Dans le e-commerce, la fiabilité technique, la transparence financière et la réactivité du support sont fondamentales.
Malheureusement, mon expérience ne reflète pas ces standards.

Bdroppy = Amateurs 1st classe

Terrible shipping process, it looks like they are not the owner of the Merchandise and need to rely on other suppliers. Processing orders up to 15 days are totally unreasonable, specially when you have to add the shipping timeline to your client. Definitely, if I find another better provider and I will jump and leave this supplier, especially when they are probably doing dropshipping on their inventory as well.

I was hesitant at first, but BDroppy won me over with its simplicity. It’s the most hassle-free app I’ve used for dropshipping fashion items. Their inventory management system keeps me organized, and the product quality always meets my expectations. Couldn’t ask for more!

I imported items, then spent hours updating my listings. Then when i came back later. Everything was as if i never updated it. Prices, title descriptions, etc. everything went back to the start. I don't have time for all that.

Great fashion app. Their team is very responsive. They have a diverse range of items and brands.

great support. good shipping on time usually no problems. using them for almost year now and nothing but excellent!!

We are using BDroppy App for almost a year now. Everything works smoothly, products are great and high quality, fulfilment and delivery are also fine, customer service is always there for you.

The only things we would suggest to improve are: to increase the product range, add more luxury brands/products, to make the return process a bit faster.

In general, this is the best fashion Dropshipping app we've tried so far!

UPDATE: (August 165th, 2023)

I was thinking of changing my initial review to higher ratings.

However, my last encounter has been the worst. My products are not syncing with the Bdroppa list. I have been trying to fix this for the last 3 weeks. I have to say their support is extremely terrible. I know that they might not be able to fix right away, but they have to communicate with us let us know what is going on. Only thing I have heard them for 3 weeks is that their technician is working on it. Really? for 3 weeks? I do not think they even know the issue I am having even after so many screenshots and explanations.

They have good products. That is the only reason I am still with them until now. I just started the advertising campaign and I had to pause everything, and this is terrible.

I hope someone from Bdroppa will REALLY read this and address the root cause.
They have potential if provide better support.

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I upgraded this app so I can have more products and other features. They took my payment, but have not provide any paid features. I have sent them multiple messages/tickets and yet to hear back!!!

They seems to have products that I am looking for. However I am not happy with their support so far. I am not sure what to expect if I need customer support in the future for any of my orders.

Why can't they have some dedicated resources for drop-shipping customers? They need to gain the trust.

Seems they are actively replying here. Hopefully they will pay attention to my message here!!!!

its not clear which products are in house and which are external. the fast shipping items are limited.