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I upgraded and pay to Plugin plan and it’s not working I don’t get the plan facility’s , I’ve been waiting for 1 day to import more products and it’s not working! Why ?
I paid the plan and I can’t import and list the products so I didn’t can go forward with my business.
Please solve the problem , I paid the plan and no services.
Extend my plan renewal end day +more for each day when I can’t use the plan facilities , no 20% extra discounts , no automated imports not working ....
If you can’t provide the plan facility please refund money !
The Shopify Bdroppy app dont sees that I upgraded to Plugin plan and it’s says that after the trial period ends, I must pay again the price for plugin plan … !! Why ??
I hope somebody will take a look and solve the problems , i cant manage the business and im loosing time and money because the Bdroppy app wont import and sync products to Shopify.
Hi! Our customer care responded to your ticket number #166863 on July 6! Please check your email to find the answer, in the meantime I'll leave you the tutorial that you can also view here https://droppy.kayako.com/fr/section/23-shopify We hope the answers we gave you were helpful and please contact us if you have any other questions. See you soon!
Stay away from this company/app. Bdroppy app shouldn't even be listed on shopify. The customer support is just a scam, they automate all the replies without actually answering the questions. They make it seem that you can earn high profits, but after their crazy shipping fees and additional sales tax charges, you need to either sell the product at retail or make a loss. Many of the luxury brands they offer have only 3-5pcs in stock or don't have any of it in stock. I should have taken the time to read all the negative reviews on trustpilot. Do your research before hand, their are a few other apps that offer much better customer service and inventory compared to these scammers.
Hello loryfashion,
we are really sorry you had such a negative experience with our app. However I'd like to assure you BDroppy is no scam. We have successfully been selling our services for over 2 years.
The products are all original and new. Bdroppy sells products from Brandsdistribution, site leader in B2B fashion distribution. All our shipping fees are visible for you to check and eventually decide what to charge your own customer for shipping.
Some products have a better discount from the wholesale price than others and you can choose which products to sell and to which price. Also, all prices are without VAT so if you have a VAT number you won't be paying us any taxes but you'll pay directly on your own country.
You are of course entitled to your opinion but we'd be happy if you'd avoid the use of blaming and untruthful words.
Please feel free to contact us if you'd like to still give us a shot. We'll be more than happy to help you both with technical and commercial issues.
Best regards
The BDroppy team
I imported items, then spent hours updating my listings. Then when i came back later. Everything was as if i never updated it. Prices, title descriptions, etc. everything went back to the start. I don't have time for all that.
I can't choose the products I want and put them in shopify
I would like you to help me solve this as soon as possible, because I don't even give a tutorial
Hi. Our customer support answered you ticket #166863 on July 6, 2023. We also share you the tutorial for Shopify here, if you still need us please contact us at contact@bdroppy.com Thank you!
the worst app ever - constantly adding items into my products list by the HUNDREDS spamming my work - causing me to delete items I had created and left in confusion wondering whether they've deleted the items I selected from their store - if any! cannot for the life of me figure out why a supplier would terrorize a user's personal store - would not even rate them a ONE! BUT I HAD TO!
Hi,
I'm so sorry to hear you had a hard time with our app. We've worked really hard to make the app as intuitive as possible but maybe we could work further on it.
I believe during the connection wizard you chose to import products by default. This means that the 100 newest products are imported to your list using our suggested sales price.
If you're not happy with your choice you can go to the list settings and deflag the "Import all" option. All products will then be deleted from your list and Shopify product catalog.
You still have 12 days on your free trial and if you'd like, after deleting the products you could choose only the ones you like on the appds product catalog on the sidebar navigation menu. If you need any help we are always at your disposal!
Best regards
The BDroppy team
BDroppy is a SCAM! Warning. I Paid $104 and did not receive the 5000 Products for Import, Thought I would Open a different Window for the 5000 Product but didn’t because on Bdroppy don’t even have 5000 Products to choose from. I reached out to Bdroppy and I haven’t heard from them. Shopify want hold Bdroppy Accountable.
Hi,
I'm very sorry you had these problems using our app. I have looked up on all your tickets and I see we had a problem with your account on friday. Something went wrong and your account didn't change from free to paid and that's why you couldn't see all of our products.
We are very sorry it took us so long to solve your issue but we follow office hours and were not able to check up on you before.
As I understand your account should be working now. If you'd still like to give us a chance to show you we are no scam and have succesfully been working for over 2 years with BDroppy I'll be happy to help you with setting up everything and working out some compensation for the problem you had.
Best regards
The BDroppy team
I imported items, then spent hours updating my listings. Then when i came back later. Everything was as if i never updated it. it do not work
I've tried twice to select the products i want to display my store, it doesn't give me the option to do this and uploads 100 random items on the free trial. i have a swimwear store and only want select items however there's no option to choose what you get. whether this is just the free trial I'm not sure.