Reviews (6)
Horrible App. NEVER worked and trying to figure out how to disable it and not get charged has been challenging.
NEVER worked the way it was pitched.
When I had mentioned it I was told to download and pay $100 a month one and it will work.
Why Pay $100 instead of fixing the $29 one that is supposed to do what I needed? To get more $$$ out of me
UPDATE: They responded (look below) and now saying something different. They responded 20 days later, and said no tickets for support or setup requests. Trying to navigate and figure out whom to contact is an issue. I talked with the company (whom called me) who said they made the soft ware and no didn't offer anything other than I need to sign up for the $100 a month plan. I had expressed unhappiness and that it wasn't working.
I have since stopped using and unsubscribed to this app and have no plans to go back.
We’re sorry this was confusing. We were unable to locate any support tickets or setup requests from your store, and the app does require initial configuration to function as intended. The $29/month plan fully supports all Astro programs (frequent buyer, offers, and points) through Shopify POS, which is where the vast majority of transactions occur for independent pet stores. Shopify Online Store features are intentionally more limited at that price point, with offer redemptions and certain online workflows available only on the $99/month plan. The higher plan is not a paid fix for the basic plan, but enables additional online functionality. We’re always happy to assist with setup, clarify plan differences, or help with cancellation if needed.
