Chargeback AI ‑ ChargePay

Highly recommended for serious Shopify stores

I recently had a call directly with EL Mehdi, the CEO, and that alone says a lot about this app. The level of personal involvement and understanding of our business was outstanding. No generic pitch — EL Mehdi immediately understood our setup and offered very tailored, practical solutions.

The app itself is extremely powerful:

• Early dispute detection via Visa & Mastercard alerts helps prevent chargebacks before they escalate.

• AI-driven dispute management based on fulfillment data, fraud signals, and customer communication.

• Very cost-efficient compared to competitors charging up to 25% per dispute — this solution is significantly cheaper and pays for itself instantly
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• Huge reduction in operational effort, allowing our team to focus on customer support instead of manual dispute handling.

Support is exceptional and truly hands-on. Being able to speak directly with the CEO, get fast feedback, and discuss custom solutions is rare — and extremely valuable.

If you’re running a store with meaningful revenue and chargebacks are a real topic for you, this app is a no-brainer.