Reviews (28)
Overall rating
3.8
December 16, 2025
Once you accept a subscription it makes it very difficult to cancel it and they keep charging you
Presley Skincare
United States
About 2 months using the app
miniOrange replied
January 27, 2026
We’re sorry to hear this. Once a plan is approved, charges begin automatically, and you can cancel anytime directly from your Shopify admin, by uninstalling the app and there are no restrictions from our side.
Uninstalling the app immediately cancels future charges. If you prefer to keep it installed, we can also cancel the license for you.
We did reach out earlier to help but didn’t hear back. Our support team is always available at ecommercesupport@xecurify.com to assist at any point and help with your concerns.
