Reviews (113)

Overall rating
4.3
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
All reviews
January 13, 2026

Basic functionality not working for several months! "Support" not answering, writing generous msg and going offline! Its an insult how they treat the paying customers! No functionality, a lot of bugs and very very bad support! Again its not possible to publish reviews! Already reported this error several months ago! They told me to take care, but nothing happens and now I have to wait again several hours and get slowed down, bc I made this bad deccission to relie on this software! In my case, its in fact not possible to do anything with it! The page widgets have also bugs, that still not fixed! Would recommend for nobody! They only charge, but dont take care about funcionality or fast responses! Absolutley not recommended! I tried to avoid, but I will switch to another app! Unfortunatley they give u no other choice! Its a risk for a business to relie on this app!

doyos
Germany
Over 1 year using the app
Audien.ai replied January 14, 2026

We are truly sorry for the frustration this caused you. We take this feedback very seriously.
I wanted to let you know that our team has just resolved the publishing and widget issues you reported. We have already reached out to you directly to confirm everything is working now. We hope to have a chance to restore your trust