Reviews (79)
Exactly what I would expect from Royal Mail - no help, crap app. Absolute joke!
Update - Hello again. As you will have already noticed we are pleased to report that we have fixed the issue with your account and your shippable Shopify orders are successfully importing in to your Click & Drop again.
Sincere apologies for any inconvenience caused and if you have any further issues please contact our support team at clickanddropsupport@royalmail.com.
Regards,
The Click & Drop Team.
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Thank you for your review and we are really sorry to hear that you have been having problems with your integration.
We have been investigating the integration behaviour on your Click&Drop account and it seems there is a discrepancy between your order product information being provided by Shopify and the information we are expecting to receive.
We will continue to investigate to narrow down the exact data issue and if required will contact Shopify for clarification, but please rest assured that we will do what we can to get your integration up and running again as soon as possible, and appreciate your patience in the meantime.
Regards,
The Click & Drop Team.