Reviews (47)
The speed is outrageously slow. It's been 30 days! Most orders still haven't been shipped, and they haven't given any reason or solution. Customer service responses are always vague.
Thank you for your feedback. We're sorry for the frustration caused by the shipping time and the lack of clear communication you experienced. We understand how concerning it can be when orders appear delayed without updates, and this is not the service we aim to provide.
Shipping timelines can occasionally be affected by external factors such as customs regulations, weather conditions, carrier capacity, or peak-season disruptions. That said, without specific order details, we're unable to accurately review the shipping status or determine what may have caused the delay in your orders.
To help us look into this further, please contact us at support@sourcinbox.com with your order number or registered email. Our team will review the case and follow up accordingly. Your feedback is greatly appreciated and helps us improve our service.