Upsell.com ‑ ReConvert Upsell
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Reviews (2,782)
got upsell today cause i was using OCU before. Zipify OCU basically makes it so that post purchase upsells are separate transactions from the original order
this means that if a customer later chargebacks their order with 2 post purchase upsells, you get 3 separate chargebacks which basically will inflate your chargeback rate and get you shut down by shopify EASILY
this is so dangerous, which is why i switched to ReConvert. ReConvert edits all upsells into the original order so everything will count as just 1 order.
this gives me great relief and anxiety about having my cb rate artificially inflated
ashely has also been a great help with setting everything up from the beginning.
That is a incredibly insightful breakdown of a very real risk! You’ve highlighted a crucial technical distinction: the difference between independent transactions and order editing.
In the world of e-commerce, a chargeback rate hitting even 1% can trigger red flags with processors. Having one disgruntled customer turn into three separate disputes is a nightmare scenario for any merchant's longevity. It sounds like the switch to ReConvert hasn't just improved your workflow - it’s protecting your entire business foundation.
It’s also great to hear that Ashley was there to bridge the gap and get that safer setup running smoothly from day one. That kind of peace of mind is priceless.
