OPTIS Product Options, Variant
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Reviews (1,941)
The application generally fulfills its intended purpose, however it keeps producing recurring errors, and we usually become aware of these issues only through customer feedback.
For example, a customer believes they have successfully placed an order, but the system does not actually add it.
Issues like this can happen every month.
I’m sorry, but due to the most recent problem, I experienced both financial loss and customer loss.
We should not have to constantly monitor your application to ensure it is functioning correctly.
Thank you for sharing your experience.
Shopify themes can vary significantly, and conflicts are sometimes unavoidable. That said, once an issue is identified and acknowledged, our team works to fix it as quickly as possible.
The recent issue on your store has been addressed, and everything should now be working smoothly. We’re continuing to improve stability to minimize similar cases going forward, and we truly appreciate your patience and feedback.
Best regards,